Web Analyst

CITY OF BEAVERTON; Oregon; Hybrid; USD 79,000 - 106,000; Full time

Benefits offered by this job

Health insurance

PTO

HRA VEBA

Tuition reimbursement

Job summary

City of Beaverton is seeking a Web Analyst to join the Information Technology and Services team. You will guide developers, administer SharePoint and Microsoft Power Platform solutions, and champion accessible, usable, and secure design across our web ecosystem.

This hands-on, highly collaborative role partners with communications, software developers, and business analysts to translate needs into intuitive site structures and automated workflows, with a hybrid schedule (up to 3 days remote)

Qualifications

• Five years of experience in advanced web application development, web process analysis, advanced web design, programming, and database development.

Responsibilities

• Manage, analyze, design, implement, and maintain city websites, portals, applications, processes, and content management systems.
• Monitor and manage web infrastructure, CMS, and web applications, including security of those systems.
• Oversee maintenance, upgrades, and conversion of existing web systems to new technologies and business models.
• Administer internal and external websites and portals, including reconfiguring sites with new templates, layouts, and styles.
• Provide advanced support for web content managers in other city departments.
• Design and develop automated processes, scripts, and procedures for data management, security, validation, compliance, and reporting.

Skills

Web analytics

Education

Bachelor's degree in CS/IS/Business or related field

Job description

Join the City of Beaverton’s Information Technology and Services team to shape the internal tools and web experiences that hundreds of City staff rely on every day. As the city’s next Web Analyst, you’ll be the go-to partner for city-branded sites and applications: guiding software developers so new web apps feel native to the city, administering and improving SharePoint and Microsoft Power Platform solutions, and championing accessible, usable, and secure design across our web ecosystem.

This role is hands-on and highly collaborative. You’ll work closely with the communications team, software developers, and business analysts to translate business needs into intuitive site structures and automated workflows. Having a solid understanding of software architecture will be important, but programming experience is not required: this role is more about applying strong User Interface/User Experience judgment to the city’s tools. Upcoming projects include helping the city transition to a new Content Management System and redesigning internal SharePoint sites, ensuring smooth implementation, quality assurance, and stakeholder adoption.

This is a full-time, exempt, Management 2 (M2) position. There is one vacancy. This position will be eligible for a hybrid schedule (up to 3 days per week of remote work) following probation.

Web systems and application management

• Manage, analyze, design, implement, and maintain city websites, portals, applications, processes, and content management systems.
• Monitor and manage web infrastructure, integrated systems, content management systems, and web applications, including security of those systems. Recommend alternatives or replacement technology.
• Oversee maintenance, upgrades, and conversion of existing web systems to new technologies and business models.

Site administration, design, and configuration

• Administer internal and external websites and portals, including reconfiguring sites with new templates, layouts, design elements, and styles.
• Provide advanced support for web content managers in other city departments.
• Design and develop automated processes, scripts, and procedures to support data management, security, validation, compliance, and reporting.

Web modernization, usability & accessibility

• Research, test, recommend, and implement new web technologies, ADA/usability standards, security models, and industry best practices.
• Conduct QA and performance testing for existing and new web applications, CMS packages, and web tools.
• Assess web business processes and recommend redesigns, upgrades, or replacements.

Cross-department collaboration and project work

• Lead cross-departmental efforts to modernize, optimize, and secure city web platforms.
• Collaborate with ITS colleagues on infrastructure upgrades, security, and ongoing maintenance.
• Meet with staff across the city to determine needed program enhancements, maintenance needs, and application updates.

Customer service and organizational effectiveness

• Provide thoughtful and empathetic internal and external customer service.
• Model and support city values, including inclusion, respect, and belonging.

Additional duties are outlined in the Web Analyst class specification.

Minimum qualifications

• Bachelor’s degree in computer science, information systems, business, or a related field; and
• Five years of experience in advanced web application development, web process analysis, advanced web design, programming, and database development; or
• An equivalent combination of education and experience enabling the incumbent to perform the essential functions of the position.

Licensing and special requirements

• Ability to pass reference checks and education verification, and satisfy the requirements of a background check, including Criminal Justice Information Services (CJIS) fingerprints.
• The successful candidate must obtain CJIS certification within 30 days of hire. Annual recertification is required.
• Ability to satisfy the requirements of a pre-employment drug screen (includes screening for marijuana).

Studies have shown that some candidates hesitate to apply for a position if they do not believe they meet 100% of the hiring criteria. The city’s talent acquisition goals include hiring the candidate who is best able to meet the performance objectives of the role. We encourage people with non-traditional skill sets and experiences to apply, even if you believe you do not meet 100% of the qualifications and hiring criteria described.

Salary range:$7,096.88 - $9,509.15 monthly

Starting pay within the posted range is based on a review of your related work experience, as required by the Oregon Equal Pay Act. We compare the experience shown in your application materials with the qualifications for the position. Applicants who meet the minimum qualifications will start at step one. Applicants whose work history clearly demonstrates additional directly related experience may be placed at a higher step within the range.

To ensure an accurate evaluation, please include all relevant work history in your application, including part-time, volunteer, or other roles that show related experience.

Total compensation package and benefits

In addition to competitive pay, the city offers a wide variety of benefits to regular employees which make up an exceptional total compensation package.

The city pays the full retirement contribution to the Oregon Public Employees’ Retirement System (PERS) including the employee portion; provides employees with an opportunity to participate in a deferred compensation retirement plan; makes available a public service loan forgiveness program and tuition reimbursement program; and offers excellent health, dental, vision and life insurance coverage.

Additional benefits include excellent paid time off (PTO) accrual, PTO cash out options, wellness programs and incentives, an employer-funded Health Reimbursement Account (HRA) VEBA, an Employee Assistance Program (EAP), and bilingual pay premiums.