Web Accessibility & Privacy Program Lead

Channel Partners, LLC; Chicago (IL); Hybrid; USD 104,000 - 114,000; Full time

Benefits offered by this job

Biweekly pay

Health and wellness benefits plans

Flexible vacation and holiday policies

Paid parental leave

401(k) with employer matching

Referral bonus

Growth opportunities

Job summary

Channel Partners Solutions is seeking a Web Program Manager – Accessibility & Privacy to own remediation programs across global web properties, ensuring WCAG compliance and alignment with privacy and cookie requirements. The role collaborates with Legal, IT, Security, analytics, vendors and regional teams to build repeatable processes worldwide.

The position requires Chicago-based work from the Merchandise Mart 3+ days a week, with a salary range of USD 104,000 to 114,400 per year.

Qualifications

• 4-6 years in web program management or equivalent web operations role.
• Familiarity with WCAG and accessibility
• Familiarity with privacy and cookie compliance concepts (GDPR, CCPA)
• Experience working with enterprise, ecommerce CMSs and developers/designers/content teams

Responsibilities

• Lead accessibility remediation programs across global web properties from intake to completion.
• Manage third-party vendors on accessibility gaps, timelines and testing.
• Build and run processes for accessibility reviews, issue tracking, and remediation governance.
• Coordinate accessibility and privacy changes through content, design and publishing workflows.
• Track dependencies and blockers across teams and elevate risks as needed.
• Coordinate privacy, consent and cookie work with Legal, Security, Analytics; involve them when needed.
• Support DPA, privacy and security reviews for third-party web vendors.
• Keep global standards and regional implementation in alignment.
• Maintain documentation, trackers and workflows; turn compliance into actionable steps for stakeholders.
• Report program status, progress and risk to leadership.

Skills

Program management

Communication

Independent worker

Cross-functional collaboration

Adaptability

Job description

Channel Partners Solutions is seeking a Web Program Manager – Accessibility & Privacy to own remediation programs across global web properties, ensuring WCAG compliance and alignment with privacy and cookie requirements. The role collaborates with Legal, IT, Security, analytics, vendors and regional teams to build repeatable processes worldwide.

The position requires Chicago-based work from the Merchandise Mart 3+ days a week, with a salary range of USD 104,000 to 114,400 per year.