Global Web Accessibility & Privacy Program Lead

Channel Partners Solutions, LLC.; Chicago (IL); On-site; USD 104,000 - 114,000; Full time

Benefits offered by this job

Biweekly pay

Health benefits

Flexible vacation

Parental leave

401(k) match

Referral bonus

Growth opportunities

Job summary

Channel Partners Solutions, LLC is seeking a Web Program Manager – Accessibility & Privacy to own remediation across global web properties, ensuring WCAG compliance and alignment with privacy and cookie requirements. You’ll coordinate with Legal, IT, security, analytics, vendors and regional teams to turn complex challenges into clear plans and repeatable processes.

The role is based at the Merchandise Mart in Chicago, requiring 3+ days on site.

Qualifications

• 4-6 years as a web program manager, webmaster, or equivalent web operations role.
• Familiarity with WCAG and accessibility principles.
• Familiarity with privacy and cookie compliance concepts (e.g., GDPR, CCPA).
• Experience with enterprise, e-commerce and CMS-based websites.

Responsibilities

• Lead accessibility remediation programs across global web properties.
• Manage third-party vendors on accessibility gaps, remediation timelines and testing.
• Build and run processes for accessibility reviews, issue tracking and remediation governance.
• Coordinate accessibility and privacy changes through content, design and publishing workflows.
• Track dependencies and blockers across teams, and decide when and how to escape risks.
• Coordinate privacy, consent and cookie work with Legal, Security and Analytics.
• Keep global standards and regional implementation in alignment.
• Maintain clear documentation, trackers and workflows.
• Turn compliance requirements into practical next steps for stakeholders.
• Help regional teams understand requirements and intake processes.
• Replace fragmented or manual processes with standard, repeatable ones.
• Report on program status, progress and risk to leadership.

Skills

Program management

WCAG knowledge

Privacy concepts

CMS familiarity

Cross-functional ownership

Stakeholder communication

Job description

Channel Partners Solutions, LLC is seeking a Web Program Manager – Accessibility & Privacy to own remediation across global web properties, ensuring WCAG compliance and alignment with privacy and cookie requirements. You’ll coordinate with Legal, IT, security, analytics, vendors and regional teams to turn complex challenges into clear plans and repeatable processes.

The role is based at the Merchandise Mart in Chicago, requiring 3+ days on site.