Wealth Specialist

Gateway First Bank; Jenks (OK); On-site; USD 42,000 - 62,000; Full time

Job summary

Gateway First Bank seeks a Wealth Specialist to provide administrative and operational support to client advisors and bank offices. You will handle client communications, process financial transactions, and open new accounts with accuracy and compliance.

You will maintain client documentation, prepare business reports, and assist with marketing events while ensuring compliance with banking laws and firm policies.

Qualifications

• Thorough knowledge of banking laws and regulations.
• Thorough knowledge of banking account maintenance and financial transaction procedures.
• Excellent customer service, verbal and written communication skills.
• Ability to organize and prioritize in high-volume environment while meeting deadlines.
• Ability to work independently and collaboratively while maintaining confidentiality and professionalism.
• Exemplifies Gateway values: Growth, Difference, Get it Done, Team Player, Do the Right Thing.

Responsibilities

• Handle a high volume of daily client interactions by phone, in person, virtually and through mailings.
• Open new client accounts and research client information using internal databases and technologies.
• Maintain accurate client documentation and ensure submission readiness.
• Maintain policy and procedure manuals and assist with updates as needed.
• Prepare letters, forms and reports to service existing clients and prospect for new clients.
• Create and maintain records using CRM software.
• Attend training and continue education to stay current on regulations.
• Report any suspicious activity to the BSA department and ensure compliance with laws.

Skills

Banking regulations

Account maintenance

Customer service

Verbal & written communication

Confidentiality

Team collaboration

Education

High School diploma or degree in business/finance

Job description

The Wealth Specialist provides comprehensive administrative and operational support to client advisors and bank offices by managing client communication, processing financial transactions, and opening new accounts. This role requires maintaining accurate client documentation, preparing business reports, and assisting with marketing events while ensuring strict compliance with firm regulations and banking laws.

Wealth Specialist ESSENTIAL FUNCTIONS (RESPONSIBILITIES):

• * Services a high volume of daily interactions, including basic inquiries and scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings.
• * Opens new clients accounts and research client information using internal databases and other technologies.
• * Maintains and meets firm and industry requirements, ensures client paperwork and documentation is accurate and correct prior to submission and processing. Follows up to ensure accurate completion.
• * Maintains policy and procedure manuals for the department, as well as assist the operations department in updating policy and procedure manuals as needed.
• * Prepares letters, forms and reports to assist with servicing existing client and prospecting for new clients.
• * Prepares various business summary reports and client specific reporting as needed for review by the client advisor and/or compliance.
• * Creates and maintains records and files utilizing Client Relationship Management software.
• * Attend various training and continuing education seminars to increase job knowledge and stay abreast of regulation changes.
• * Exercises awareness with regard to possible suspicious activity, money laundering or fraudulent behavior and reports any such incidents to the BSA department. Performs all job functions in compliance with all company policies and federal, state, and local laws and regulations as applicable to the position, including, but not limited to BSA/AML, OFAC and GLBA/privacy rules.
• * Performs related responsibilities as required or assigned.

Requirements

Wealth Specialist REQUIRED QUALIFICATIONS:

Knowledge/Skills/Abilities

• * Thorough knowledge of banking laws and regulations.
• * Thorough knowledge of banking account maintenance and financial transaction procedures.
• * Excellent customer service, verbal and written communication skills.
• * Ability to organize and prioritize in high-volume environment while meeting deadlines.
• * Ability to work independently and collaboratively while maintaining confidentiality and professionalism.
• * Exemplifies the Gateway Values: Growth Oriented, Make a Difference, "Get it Done" Attitude, Team Player, Do the Right Thing

Equivalent Education/Experience

• * High School diploma or degree in business, finance, or related field.
• * 2-4 years' experience in financial services.

Wealth Specialist SPECIAL JOB DIMENSIONS:

None.

NOTE: The essential job functions and associated qualifications contained in this document describe the general nature and level of the work performed. They are not intended to represent an exhaustive listing or be inclusive of all aspects of the job. The tasks and procedures involved in the performance of the essential job functions may vary from day-to-day. Major changes in areas of responsibility may occur, as directed by management, and will require revision of this job description.

Gateway First Bank provides equal employment opportunities to all persons without regard to membership in any group or category which is legally protected such as gender, race, age, national origin, religion, creed, color, disability, genetic information, sexual orientation, gender identity, veteran status, or any other characteristic protected by law. Equal Opportunity shall be present with respect to employment, upgrading, demotion, or transfer, recruitment or recruitment advertising, layoff to termination, rates of pay, other forms of compensation, and selection for training including apprenticeship, pre-apprenticeship, and/or on-the-job training.