Wealth Management Client Sales Specialist

Confidential; Franklin (TN); On-site; USD 50,000 - 75,000; Full time

Job summary

Confidential Wealth Management is seeking a Client Sales Specialist to support advisors on a full-service platform in Franklin, TN. This onsite role focuses on client contact, relationship building, data integrity, and efficient operation of processes to help drive revenue and client satisfaction.

You will maintain client accounts, assist with opening and paperwork, coordinate with back office, and support client meetings and events.

Qualifications

• 0-2 years' experience required; 2-4 years preferred.
• High School diploma required; Bachelor’s degree preferred.
• Proficient use of Microsoft Excel, Word, Outlook & PowerPoint; DocuSign preferred.
• Strong written and oral communication, organizational and customer service skills.
• FINRA Licenses: Series 7, 66/63 preferred.
• State Life & Health Insurance licenses preferred.

Responsibilities

• Provide overall support to management, advisors and staff, including operating the firm’s business process management system and maintaining files.
• Extensive client contact and involvement in activities with prospective and existing clients.
• Perform account maintenance including money transfers and address changes.
• Serve as liaison between sales, compliance, and other business lines.
• Manage the account opening process and collect required documentation per regulatory procedures.
• Review client activity for accuracy and reconciliation on a regular basis.
• Attend client meetings, prospect meetings, and client/marketing events when needed.
• Organize and track multiple tasks with changing priorities in a fast-paced environment.
• Coordinate account paperwork, changes, and various project support tasks.
• Fulfill advisor requests and resolve service-related issues in a timely manner.
• Ensure compliance with operating policies and maintain client confidentiality at all times.
• Support continuous improvement and provide feedback on system enhancements.
• Master technology to ensure it is used to its full benefit.

Skills

Client relationship

Customer service

Data accuracy

Communication

Organizational skills

Education

High School diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Word

Outlook

PowerPoint

DocuSign

Job description

Location : On site listed in the job posting. Weekly Scheduled Hours: Monday- Friday 8:30AM-5PM

Summary

The Wealth Management Client Sales Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Sales Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems.

Essential Duties And Responsibilities

• Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned.
• Extensive client contact , involved in all activities that align with prospective and existing clients
• Performs account maintenance including money transfer requests, address changes, etc.
• Serves as liaison and between sales team, compliance, and other business lines throughout the firm
• Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures
• Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation
• May attend client meetings, prospect meeting, and client/marketing events
• Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment.
• Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support
• Fulfill financial advisor requests and resolve service-related issues and inquiries
• Process tasks and resolve issues in a timely and accurate manner
• Ensure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times
• Maintain a focus on continuous improvement and provides feedback on system enhancements
• Master technology to ensure it is being used to its full benefit.

Qualifications

1. 1. 0-2 years' experience required; 2-4 years' experience preferred2.
2. 2. High School diploma required for consideration (or equivalent); Bachelors preferred
3. 3. Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred
4. 4. Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customer service skills. General banking and operations experience is helpful
5. 5. FINRA Licenses : Series 7, 66/63 preferred
6. 6. Appropriate State Life & Health Insurance licenses preferred