Wealth Services Specialist: Trade & Client Support

HSBC; Buffalo (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Wellness Hub

Volunteerism policy

Matching gifts

Sustainability initiatives

Employee Resource Groups

Job summary

HSBC in the United States is seeking a Wealth Services Specialist to provide account support and execute domestic and international securities orders for the WPB Premier client base, with bilingual communication to clients and internal partners.

You will handle buy/sell orders, process account maintenance, initiate forms, assist with tax reporting, and coordinate with Wealth Centers, WRMs, Compliance and Operations to deliver accurate, timely service.

Qualifications

• Experience in financial services industry or equivalent.
• Strong knowledge of investment products, markets, and related regulations.
• Well-spoken and well written, with a people-focused attitude.
• Ability to manage multiple and changing priorities with tact, diplomacy, and confidentiality.
• Second language skills (Mandarin, Spanish, or Portuguese) are a plus.
• Licensing as a Registered Representative: Series 7 and Series 66 mandatory; S63/65 preferred.

Responsibilities

• Attend phone line queues and service clients in two languages.
• Receive and execute buy/sell orders for equities, options, fixed income, structured products, mutual funds, and foreign currency.
• Perform account maintenance services upon client request.
• Initiate Forms (IRA distributions, ACH, Journal, etc.).
• Support clients for tax reporting needs.
• Support Premier brokerage trade inquiry/correction requests.
• Support Premier brokerage for corporate reorgs election completion.
• Support Middle Office and Operations on all trade related matters and reports.
• Support Sales Management and Regulatory Compliance.
• Respond to regulatory inquiries as needed.
• Receive, review, and analyze a variety of reports and documents for accuracy.
• Maintain proper desk activity record.

Skills

Investment products knowledge

Customer service oriented

Multilingual communication

Prioritization and multi-tasking

Regulatory knowledge

Tools

Series 7

Series 66

S63/65

Job description

HSBC in the United States is seeking a Wealth Services Specialist to provide account support and execute domestic and international securities orders for the WPB Premier client base, with bilingual communication to clients and internal partners.

You will handle buy/sell orders, process account maintenance, initiate forms, assist with tax reporting, and coordinate with Wealth Centers, WRMs, Compliance and Operations to deliver accurate, timely service.