Wealth Management Client Associate | Support & Onboard

RBC Capital Markets, LLC; Glastonbury (CT); On-site; USD 44,000 - 66,000; Full time

Benefits offered by this job

Total Rewards Program

401(k) matching

Health insurance

Paid time off

Career development

Job summary

RBC Wealth Management seeks a Client Associate/Registered Client Associate to serve as a trusted resource to clients, advisors and the branch. You will use your administrative and operational skills to help advisors manage and grow their business in a fast-paced, professional environment.

The role emphasizes compliance, onboarding, account documentation, and timely processing of transfers, trades, and payments, with opportunities for career development and a comprehensive Total Rewards Program.

Qualifications

• Bachelor's degree or job-related experience
• Strong soft skills including verbal and written communication, people, organizational, and client service skills
• Attention to detail coupled with the mindset of how you can make advisors more efficient and effective
• Series 7 and 66 (or 63/65) licenses or the willingness to get licensed within 12 months of hire
• Ability to adapt to a rapidly changing business and technology environment
• Current FINRA registrations
• Financial services experience

Responsibilities

• Build and maintain professional relationships with clients by assisting them and answering account questions.
• Take initiative to handle account inquiries and customer needs and elevate to financial advisors when appropriate.
• Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicate with clients about items needed.
• Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires and ACH's in a timely manner.
• Maintain confidentiality in accordance with RBC's Code of Conduct

Skills

Customer Knowledge

Customer Service

Customer Service Management

Group Problem Solving

Identifying Sales Opportunities

Interpersonal Relationship Management

Oral Communications

Perseverance and Follow-Through

Product Services

Sales Activities

Education

Bachelor's degree or job-related experience

Job description

RBC Wealth Management seeks a Client Associate/Registered Client Associate to serve as a trusted resource to clients, advisors and the branch. You will use your administrative and operational skills to help advisors manage and grow their business in a fast-paced, professional environment.

The role emphasizes compliance, onboarding, account documentation, and timely processing of transfers, trades, and payments, with opportunities for career development and a comprehensive Total Rewards Program.