Wealth Management Client Associate (Licensed)

Royal Bank of Canada; Glastonbury (CT); On-site; USD 50,000 - 77,000; Full time

Benefits offered by this job

401(k) matching contributions

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Job summary

Royal Bank of Canada Wealth Management is seeking a Client Associate/Registered Client Associate to support financial advisors and clients from a busy branch. You will handle client inquiries, maintain accounts, and ensure documentation and compliance while contributing to a client-first service approach.

The role emphasizes relationship building, operational efficiency, and coordinating with advisors, with training and development resources provided to grow your career within RBC Wealth

Qualifications

• Bachelor's degree or job-related experience
• Strong soft skills including verbal and written communication, people, organizational, and client service skills
• Attention to detail coupled with the mindset of how you can make advisors more efficient and effective
• Series 7 and 66 (or 63/65) licenses or the willingness to get licensed within 12 months of hire
• Ability to adapt to a rapidly changing business and technology environment
• Current FINRA registrations (nice-to-have)
• Financial services experience (nice-to-have)

Responsibilities

• Build and maintain professional relationships with clients by assisting them and answering account questions.
• Take initiative to handle account inquiries and customer needs and escape to financial advisors when appropriate.
• Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicate with clients about items needed.
• Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires and ACH's in a timely manner.
• Maintain confidentiality in accordance with RBC's Code of Conduct.

Skills

Customer Service

Data Entry

Data Gathering Analysis

Desktop Tools

Group Problem Solving

Interpersonal Relationships

Knowledge Organization

Teamwork

Time Management

Word Processing Software

Education

Bachelor's degree or job-related experience

Job description

Royal Bank of Canada Wealth Management is seeking a Client Associate/Registered Client Associate to support financial advisors and clients from a busy branch. You will handle client inquiries, maintain accounts, and ensure documentation and compliance while contributing to a client-first service approach.

The role emphasizes relationship building, operational efficiency, and coordinating with advisors, with training and development resources provided to grow your career within RBC Wealth