Wealth Management Associate | Client Services & Growth

711 MS Smith Barney, LLC; Santa Monica (CA); On-site; USD 68,000 - 120,000; Full time

Job summary

Morgan Stanley is seeking a seasoned Client Service Associate to support Wealth Management Advisors and teams in Santa Monica. You will help strengthen client relationships, coordinate meetings, and backstop client service tasks while staying current with policies and platforms.

This role emphasizes relationship-building, accuracy, and proactive support across marketing and client reporting. Ideal candidates will have 5+ years in a relevant field, a four-year degree or professional

Qualifications

• 5+ years of work experience in a field relevant to the position required.
• Four-year college degree or professional certification preferred.
• Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required.
• Additional product licenses may be required.
• Strong leadership skills
• Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts.
• Technically proficient and quick learner of new and updated platforms.
• Detail oriented with superior organizational skills and ability to prioritize.
• Expert knowledge of basic personal computer, MS Office (particularly MS Excel) and internet applications.
• Exceptional writing, interpersonal and client service skills.
• Strong time management skills
• Team player with the ability to collaborate with others
• Ability to work in a fast-paced, evolving environment
• Adaptable and ability to multi-task
• Goal oriented, self-motivated and results driven

Responsibilities

• Cultivating relationships with business partners and colleagues internally and externally
• Supporting the FA/PWA/team in enhancing new and existing client relationships by providing an exceptional client experience
• Assisting the FA/PWA/team in delivering against their client service model, including preparing for regular meetings as well as tracking follow-ups
• Ensuring all client service functions are performed in a timely manner, assigning work to team members on a daily basis if/as needed
• Providing backup coverage for traditional registered or unregistered Client Service Associate responsibilities at the request of the client and/or FA/PWA/team, such as executing money movement transactions, answering general non-investment related questions concerning clients accounts, educating or enrolling clients in digital tools (e.g., MS Online), accepting or entering unsolicited orders and/or entering solicited orders in a clerical capacity
• Remaining current on all policies, procedures and new platforms and sharing reminders and best practices with other service team members
• Assisting the FA/PWA/team in organizing around and executing against their business plan, partnering closely with other market stakeholders such as Practice Strategy Consultants and Branch Management
• At the direction of FA/PWA/team, executing against all administrative elements of digital and in person marketing strategies including conferences and seminars or webinars, websites, social media and regular email connectivity
• At the request of the client and/or FA/PWA/team, preparing and reviewing various client reports or financial plans from firm-approved systems for existing or prospective clients
• At the request of the client and/or FA/PWA/team, assisting with research using firm-approved systems
• At the request of FA/PWA/team, participating in existing client and/or prospective client meetings, representing the service lens
• Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management

Skills

Relationship building

Client service

Interpersonal skills

Time management

Team player

Education

Bachelor's degree or professional certification preferred

Tools

MS Office

MS Excel

Job description

Morgan Stanley is seeking a seasoned Client Service Associate to support Wealth Management Advisors and teams in Santa Monica. You will help strengthen client relationships, coordinate meetings, and backstop client service tasks while staying current with policies and platforms.

This role emphasizes relationship-building, accuracy, and proactive support across marketing and client reporting. Ideal candidates will have 5+ years in a relevant field, a four-year degree or professional