Wealth Management Assistant & Onboarding Specialist

Citizens; Johnston (RI); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Retirement benefits

Flexible work arrangements

Education reimbursement

Job summary

Citizens Securities, Inc. is seeking an Investment Assistant II to support Wealth Advisors by coordinating client onboarding, service requests, and appointment planning. You will manage the workflow, ensure accurate new account openings, and maintain CRM data while liaising with internal teams.

The role emphasizes compliance with FINRA and state regulations, exposure to marketing activities, and opportunities to grow through licensing and hands-on client interaction.

Qualifications

• High School diploma or GED with 3+ years in financial services, wealth management preferred.
• Licenses: 2 of LAH, 6, 7, 63, 65, or SIE; ability to obtain remaining licensures.
• Strong verbal and written communication; ability to multitask in a fast-paced environment.
• Collaborative, client-focused with integrity and adaptability.

Responsibilities

• Serve as liaison between clients, Wealth Advisor(s), and internal departments.
• Onboard new clients and handle service requests.
• Schedule and confirm client appointments.
• Submit cases into workflow and follow through to funding.
• Manage CRM and pipeline entry.
• Maintain expertise in operational processes and systems.

Skills

Client onboarding

CRM management

Interdepartmental liaison

Communication skills

Multi-tasking

Education

High School Diploma or GED

Associates/Bachelors preferred

Tools

Salesforce

Microsoft Office

Job description

Citizens Securities, Inc. is seeking an Investment Assistant II to support Wealth Advisors by coordinating client onboarding, service requests, and appointment planning. You will manage the workflow, ensure accurate new account openings, and maintain CRM data while liaising with internal teams.

The role emphasizes compliance with FINRA and state regulations, exposure to marketing activities, and opportunities to grow through licensing and hands-on client interaction.