Wealth Management Assistant II: Client Onboarding & Ops

Citizens; Massachusetts; On-site; USD 34,440 - 37,195; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement benefits

Flexible work arrangements

Education reimbursement

Job summary

Citizens Securities, Inc. is seeking an Investment Assistant II to support Wealth Advisors, manage onboarding for new clients, and coordinate client appointments. You will work across departments to maintain accuracy and compliance while contributing to marketing and client relationship efforts.

The role emphasizes regulatory adherence, CRM management, and timely service requests within a fast-paced environment, with travel within the assigned region as needed.

Qualifications

• High School Diploma or GED with 3+ years in financial services, wealth management preferred.
• Licensing coursework or licenses such as SIE, 6, 7, 63 or 65 may be required and obtained within timeframes.

Responsibilities

• Serve as liaison between clients, Wealth Advisor(s), and internal departments.
• Complete new client onboarding and service requests for existing clients.
• Schedule and confirm client appointments; submit cases into workflow and funding.
• Manage CRM and pipeline entry; coordinate marketing and referral activities.
• Ensure compliance with FINRA, CCOIS, CFG and state securities regulations.

Skills

Licensing requirements

Multitasking

Communication skills

Collaboration

Integrity & adaptability

Education

High School Diploma or GED

Associate and/or Bachelor’s degree (preferred)

Tools

Microsoft Office

Salesforce

Job description

Citizens Securities, Inc. is seeking an Investment Assistant II to support Wealth Advisors, manage onboarding for new clients, and coordinate client appointments. You will work across departments to maintain accuracy and compliance while contributing to marketing and client relationship efforts.

The role emphasizes regulatory adherence, CRM management, and timely service requests within a fast-paced environment, with travel within the assigned region as needed.