Wealth Management Advisor

Mindlance; Missouri; Hybrid; USD 55,000 - 75,000; Full time

Job summary

Mindlance in St Louis, MO, is seeking professionals with expertise in brokerage operations and complaint resolution to join a fast-paced financial services team. Responsibilities include managing escalated complaints, resolving client issues, and ensuring compliance with FINRA regulations.

The ideal candidate holds an active FINRA Series 7 License and possesses strong analytical, communication, and problem-solving skills. This hybrid role offers flexibility and the possibility of extension or conversion.

Qualifications

• Active FINRA Series 7 License is mandatory.
• Experience in brokerage operations or client support is essential.
• Strong analytical, communication, and problem-solving skills are required.

Responsibilities

• Handle escalated FINRA and brokerage-related complaints.
• Research, investigate, and resolve complex client issues.
• Draft professional written responses and resolutions for clients.
• Review account activity, transactions, and service interactions.
• Partner with internal teams to ensure timely complaint resolution.
• Maintain compliance with FINRA regulations and internal policies.

Skills

Brokerage operations

Complaint resolution

Client support

Analytical skills

Communication skills

Problem-solving skills

Education

Active FINRA Series 7 License

Job description

Duration: 6+ Months (Possibility of Extension/Conversion)

Location: St Louis, MO (Hybrid)

Summary

We are looking for professionals with brokerage operations, complaint resolution, or client support experience to join a fast-paced financial services team.

Key Responsibilities

• Handle escalated FINRA and brokerage-related complaints
• Research, investigate, and resolve complex client issues
• Draft professional written responses and resolutions for clients
• Review account activity, transactions, and service interactions
• Partner with internal teams to ensure timely complaint resolution
• Maintain compliance with FINRA regulations and internal policies

Required Qualifications

• Active FINRA Series 7 License
• Experience in brokerage operations, complaint handling, compliance, or client support
• Strong analytical, communication, and problem-solving skills

EEO

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.