Venue Support - Basketball Tournament - Phoenix, Arizona

Waterfall Technology Consulting Partners LLC; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Waterfall Technology Consulting Partners LLC is seeking dependable Venue Support Personnel to staff a major basketball tournament in Phoenix, Arizona, February 19–21, 2027. This short-term role requires strong communication, organization, and a team-oriented mindset to help deliver a seamless attendee experience.

You must reside in the Phoenix area with reliable transportation and be available for event setup, days of competition, and teardown.

Qualifications

• Local availability to Phoenix metropolitan area or reasonable commute
• Reliable transportation and punctuality for assigned shifts
• Schedule flexibility for event setup, event days, and teardown
• Clear and professional communication with attendees, supervisors, vendors, and staff
• Friendly, helpful, and professional attitude when assisting guests
• Ability to stand and walk for extended periods; some positions involve lifting
• Ability to follow instructions, work collaboratively, and adapt to changing event needs
• Compliance with venue policies, emergency procedures, crowd-control guidelines, and supervisor instructions
• Professional appearance per event dress code and identification requirements
• Dependability: complete duties, attend briefings, and notify supervisors of scheduling issues
• Work authorization to work in the United States; pass background check and documentation

Responsibilities

• Help prepare the venue before games and scheduled activities
• Coordinate equipment, signage, supplies, and designated event areas
• Assist with venue walkthroughs and identify operational issues
• Direct staff and vendors to assigned locations
• Support event operations and respond to requests from tournament management
• Help with post-event breakdown and venue readiness between sessions

Skills

Communication skills

Customer service

Teamwork

Reliability

Job description

We're building a roster of qualified Venue Support Personnel to support a major basketball tournament in Phoenix, Arizona, in February 2027! If you're a dependable and organized team player with strong communication skills and a passion for event operations, we want to hear from you. Join our team and help deliver a seamless, professional, and memorable experience for attendees, staff, and event partners.

YOU MUST RESIDE WITHIN A COMMUNABLE DISTANCE TO DOWNTOWN PHOENIX, ARIZONA

This is a short-term employment opportunity to support the event. Must be available for assigned shifts during the week of February 19–21, 2027, with potential additional hours for pre-event setup and post-event teardown. Must have reliable transportation.

WHAT ARE SOME OF THE RESPONSIBILITIES?

• Help prepare the venue before games and scheduled activities
• Coordinate equipment, signage, supplies, and designated event areas
• Assist with venue walkthroughs and identify operational issues
• Direct staff and vendors to assigned locations
• Support event operations and respond to requests from tournament management
• Help with post-event breakdown and venue readiness between sessions

WHAT IS REQUIRED TO WORK FOR THIS ROLE?

• Local Availability: Must reside in the Phoenix metropolitan area or within a reasonable commuting distance
• Reliable Transportation: Must have dependable transportation and arrive on time for assigned shifts
• Schedule Flexibility: Must be available for event setup, event days, and/or teardown, including evenings, weekends, and extended shifts as assigned
• Communication Skills: Must communicate clearly and professionally with attendees, supervisors, vendors, and fellow staff
• Customer Service: Must demonstrate a friendly, helpful, professional attitude when assisting guests
• Physical Stamina: Must be able to stand and walk for extended periods; lifting and carrying requirements depend on the assigned position
• Teamwork: Must follow instructions, work collaboratively, and adapt to changing event needs
• Safety Awareness: Must follow venue policies, emergency procedures, crowd‑control guidelines, and supervisor instructions
• Professional Appearance: Must comply with the event's dress code, uniform, and identification requirements
• Dependability: Must complete assigned duties, attend required briefings, and notify supervisors promptly of any scheduling issues
• Work Authorization: Must be legally authorized to work in the United States and complete required employment documentation
• Background Screening: Must successfully complete a background check

PREFERRED: Prior experience in sporting events, conventions, hospitality, guest services, logistics, or event operations is preferred but not required

Third-party applicants will not be considered.