Wax Specialist: Precision Treatments & Guest Care

European Wax Center, Inc.; Marlborough (MA); On-site; USD 40,000 - 56,000; Full time

Job summary

European Wax Center, Inc. is seeking a Wax Specialist to deliver high-quality waxing services to guests, upholding Artemis Wax Core Values and brand standards. You will perform treatments, maintain cleanliness, and provide exceptional consultations.

Ideal candidates hold a state esthetician or cosmetology license, excel in client communications, and can adapt to guests' comfort levels. The role emphasizes guest education, rebooking, and maintaining a professional, safe workspace.

Qualifications

• Valid state Esthetician or Cosmetology license.
• Exceptional interpersonal and communication skills for guest consultations.
• Strong attention to detail for precise waxing services.
• Able to adapt to varying guest preferences and comfort levels.

Responsibilities

• Perform high-quality waxing services following Artemis Wax and European Wax Center standards, patterns, protocols and techniques.
• Build a book of business and retain guests using rebook scripts & delivering the ultimate guest experience and 100% guest satisfaction.
• Educate guests on European Wax Center product line to enhance their overall experience and results.
• Uphold the brand standards of cleanliness, sanitation, and hygiene in all waxing suites.
• Maintain Wax Specialist KPI according to brand standard.
• Contribute to a positive and professional work environment upholding Artemis Wax Core Values.
• Train and role model the expected behaviors and processes put forward by European Wax Center.

Skills

Interpersonal skills

Communication skills

Attention to detail

Self-motivated

Process oriented

Adaptability

Guest consultations

Education

Esthetician license

Job description

European Wax Center, Inc. is seeking a Wax Specialist to deliver high-quality waxing services to guests, upholding Artemis Wax Core Values and brand standards. You will perform treatments, maintain cleanliness, and provide exceptional consultations.

Ideal candidates hold a state esthetician or cosmetology license, excel in client communications, and can adapt to guests' comfort levels. The role emphasizes guest education, rebooking, and maintaining a professional, safe workspace.