Wax Specialist: Precision Service & Guest Experience

European Wax Center, Inc.; North Attleborough (MA); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

European Wax Center, Inc. is seeking a Wax Specialist to deliver high-quality waxing services and exceptional guest experiences. You will educate guests on products, uphold cleanliness standards, and contribute to a positive work environment.

Ideal candidates hold a state esthetician or cosmetology license, have strong communication skills, and adapt to guest preferences while maintaining brand protocols.

Qualifications

• State esthetician or cosmetology license required.
• Strong interpersonal and communication skills for effective consultations with guests.
• Attention to detail to ensure precise waxing and high quality results.

Responsabilités

• Perform high-quality waxing services following standards and protocols.
• Build a book of business and retain guests using rebooking scripts and exceptional guest experience.
• Educate guests on European Wax Center product line to enhance results.
• Uphold brand standards of cleanliness, sanitation and hygiene in all waxing suites.
• Maintain KPI metrics according to brand standards and contribute to a positive work environment.
• Train and role model expected behaviors and processes.

Connaissances

Customer service

Communication

Attention to detail

Adaptability

Team player

Formation

Esthetician license

Description du poste

European Wax Center, Inc. is seeking a Wax Specialist to deliver high-quality waxing services and exceptional guest experiences. You will educate guests on products, uphold cleanliness standards, and contribute to a positive work environment.

Ideal candidates hold a state esthetician or cosmetology license, have strong communication skills, and adapt to guest preferences while maintaining brand protocols.