Wax Specialist: Elite Guest Experience & Booking Builder

European Wax Center, Inc.; West Caldwell (NJ); On-site; USD 22,000 - 30,000; Full time

Job summary

European Wax Center, Inc. in the United States seeks a Wax Specialist to deliver high-quality waxing services with professionalism and guest-first service. You will educate guests on products, maintain cleanliness, and uphold Artemis Wax Core Values while building guest loyalty.

Candidates must hold a valid state esthetician or cosme­tology license and excel in communication and customer care. This role emphasizes safety, sanitation, and a welcoming guest experience.

Qualifications

• Valid state Esthetician or Cosmetology license.
• Exceptional interpersonal and communication skills.
• Strong attention to detail for precise waxing services.
• Self-motivated and process focused.
• Ability to adapt to varying guest preferences and comfort levels.
• Knowledge of skincare and waxing products, with the ability to recommend products.
• Commitment to maintaining a clean and organized work environment.
• Adherence to all state sanitation and licensing requirements.

Responsibilities

• Perform high-quality waxing services following Artemis Wax and European Wax Center standards, patterns, protocols and techniques.
• Build a book of business and retain guests using rebook scripts and delivering 100% guest satisfaction.
• Educate guests on European Wax Center product line to enhance their results.
• Uphold brand standards of cleanliness, sanitation, and hygiene in all waxing suites.
• Maintain Wax Specialist KPI according to brand standard.
• Contribute to a positive and professional work environment upholding Artemis Wax Core Values.
• Train and role model the expected behaviors and processes put forward by European Wax Center.

Skills

Interpersonal skills

Communication skills

Attention to detail

Self-motivated

Guest customization

Skincare knowledge

Product recommendations

Sanitation knowledge

Education

Esthetician or Cosmetology license

Job description

European Wax Center, Inc. in the United States seeks a Wax Specialist to deliver high-quality waxing services with professionalism and guest-first service. You will educate guests on products, maintain cleanliness, and uphold Artemis Wax Core Values while building guest loyalty.

Candidates must hold a valid state esthetician or cosme­tology license and excel in communication and customer care. This role emphasizes safety, sanitation, and a welcoming guest experience.