Elite Wax Specialist: Spa-Quality Guest Experience

European Wax Center, Inc.; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

European Wax Center is seeking a Wax Specialist who delivers high-quality waxing services, follows Artemis Wax and center standards, and creates a confident, comfortable guest experience. You will perform services professionally and efficiently while maintaining a welcoming atmosphere.

You will educate guests on our product line, uphold sanitation and hygiene, build guest loyalty with rebooking, and contribute to a positive, collaborative team environment while respecting our core values.

Qualifications

• Valid state Esthetician or Cosmetology license.
• Excellent customer service and communication skills.
• Strong attention to detail for precise waxing.

Responsibilities

• Perform high-quality waxing services following Artemis Wax and European Wax Center standards, patterns, protocols and techniques.
• Build a book of business and retain guests using our rebook scripts & delivering the ultimate guest experience and 100% guest satisfaction.
• Educate guests on European Wax Center product line to enhance their overall experience and results.
• Uphold the brand standards of cleanliness, sanitation, and hygiene in all waxing suites.
• Maintain Wax Specialist KPI according to brand standard.
• Contribute to a positive and professional work environment upholding Artemis Wax Core Values.
• Train and role model the expected behaviors and processes put forward by European Wax Center.

Skills

Interpersonal skills

Communication skills

Attention to detail

Adaptability

Guest education

Education

Esthetician or Cosmetology license

Job description

European Wax Center is seeking a Wax Specialist who delivers high-quality waxing services, follows Artemis Wax and center standards, and creates a confident, comfortable guest experience. You will perform services professionally and efficiently while maintaining a welcoming atmosphere.

You will educate guests on our product line, uphold sanitation and hygiene, build guest loyalty with rebooking, and contribute to a positive, collaborative team environment while respecting our core values.