Wave Dispatch & Operations Specialist (SAP/EWM)

KLS Kenco Logistic Services, LLC; Olathe (KS); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance including HSA/HRA/Fs

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Paid Holidays

Job summary

Kenco Logistics is seeking an Order Dispatch Specialist in Kansas to prioritize and execute wave plans, troubleshoot issues, and maintain daily data reports. You will coordinate with customer service, operations, and transportation, track waves, and release work to the floor while communicating with operations management.

The schedule is Fri–Sun, 5am–7:30pm. Applicants should have warehousing experience, SAP/EWM/WMS proficiency, and strong communication, attention to detail, and multi-tasking

Qualifications

• High School or GED required.
• Minimum of 1 year experience in warehousing or distribution.
• Extensive working knowledge of EWM, SAP and WMS systems.
• MS Office skills to include Word, Excel, Outlook and PowerPoint as well as data entry and typing ability.
• Experience as a super user in distribution or warehousing strongly preferred.
• Excellent communication skills, both verbal and written and the ability to speak effectively before groups.
• Attention to detail and data accuracy.
• Ability to read and interpret documents such as safety rules, operating and maintenance manuals and to write routine reports and correspondence.
• Must be team oriented.
• Must be able to handle multiple tasks and priorities.
• Ability to adapt to changing situations in high stress environment.
• Ability to understand abstract relationships, develop ideas, and solve problems creatively.
• Flexibility to work different shifts if necessary and overtime with little or no notice.

Responsibilities

• Develops, analyzes, modifies and executes the Wave Plan to ensure predetermine ship schedules are met for all customers while maintaining a level workload of activity across all shifts.
• Prioritizes daily schedule and create reports as needed to monitor, track and measure performance at all levels.
• Provides technical assistance as a superuser while conducting diagnostics to investigate and resolve problems.
• Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources or locate and leverage the appropriate external resources to solve problems as needed.
• Documents procedures and solutions for help desk issues.
• Works closely with Transportation and Customer Service teams to evaluate truck loads, fill expedite request, and/or change routing.
• Works closely with Inventory teams to ensure inventory integrity when replacement product is needed to fill an order.
• Monitors and respond to email and phone calls in a timely manner.
• Ensures communication between Replenish associate for stock replenishment are completed to release orders to the floor in a timely manner.
• Other duties as assigned

Skills

Communication skills

Attention to detail

Team oriented

Multi-tasking

Problem solving

Adaptability

Time management

Education

High School or GED

Tools

SAP

EWM

WMS

MS Office (Word, Excel, Outlook, PowerPoint)

Job description

Kenco Logistics is seeking an Order Dispatch Specialist in Kansas to prioritize and execute wave plans, troubleshoot issues, and maintain daily data reports. You will coordinate with customer service, operations, and transportation, track waves, and release work to the floor while communicating with operations management.

The schedule is Fri–Sun, 5am–7:30pm. Applicants should have warehousing experience, SAP/EWM/WMS proficiency, and strong communication, attention to detail, and multi-tasking