Waterpark Services Lead — Guest Experience & Cleanliness

Kalahari Resorts; Northern (KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Career growth opportunities with promo

401(k) matching

Paid time off

Holiday compensation

Health, dental, and vision coverage

Employee appreciation events, perks at

Education assistance programs

Job summary

Kalahari Resorts is seeking Waterpark Park Services team members to clean and maintain all waterpark areas, ensuring top sanitation and guest satisfaction. Join a leadership-minded team dedicated to delivering an exceptional guest experience and living the Kalahari Promise to Lead with Love.

Responsibilities include maintaining cleanliness, coordinating with guests on safety, and upholding service standards across the waterpark, pools, showers, and bathrooms.

Qualifications

• Reliable, detail-oriented individuals who take pride in their work.
• Positive attitude and a service-focused mindset.
• Willingness to work flexible hours, including weekends and holidays.
• Leadership style rooted in collaboration, respect, and service to others.

Responsibilities

• Ensure all guests feel welcome and receive responsive, friendly, and courteous service at all times.
• Clean all general areas in the waterpark.
• Participate as a team and uphold values and service expectations daily.
• Communicate with guests about attraction requirements and safety concerns.

Skills

Customer service

Reliability

Attention to detail

Flexibility

Team leadership

Job description

Kalahari Resorts is seeking Waterpark Park Services team members to clean and maintain all waterpark areas, ensuring top sanitation and guest satisfaction. Join a leadership-minded team dedicated to delivering an exceptional guest experience and living the Kalahari Promise to Lead with Love.

Responsibilities include maintaining cleanliness, coordinating with guests on safety, and upholding service standards across the waterpark, pools, showers, and bathrooms.