Waterpark Front Desk Supervisor — Service & Revenue Leader

kalaharijobs; Woodford (VA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Career growth

401(k) matching

Paid time off

Holiday compensation

Health coverage

Dental coverage

Vision coverage

Employee discounts

Education assistance

Job summary

Kalahari Resorts & Conventions is seeking a Waterpark Front Desk Supervisor to lead the waterpark front desk operations, manage a team, and drive guest satisfaction. You will handle revenue sales, daily reporting, and guest transactions while embodying our Promise: Lead with Love.

The role starts as early as September, with a pay rate of $18–$19 per hour. Join a family-owned company committed to exceptional hospitality and community impact.

Qualifications

• Excellent communication skills, strong customer relations, and keen attention to detail.
• Active listening and ability to clarify issues raised by guests and associates.
• Reliable, detail-oriented individuals with PRIDE in work and service orientation.
• Willingness to work flexible hours, including weekends and holidays.

Responsibilities

• Oversee waterpark front desk daily operations and guide the team to achieve sales and guest-service goals.
• Prepare reliable daily reports and assist guests; process transactions accurately.
• Maintain effective internal communication to support cleanliness, safety, and sanitation.

Skills

Excellent communication

Customer relations

Attention to detail

Active listening

Team supervision

Job description

Kalahari Resorts & Conventions is seeking a Waterpark Front Desk Supervisor to lead the waterpark front desk operations, manage a team, and drive guest satisfaction. You will handle revenue sales, daily reporting, and guest transactions while embodying our Promise: Lead with Love.

The role starts as early as September, with a pay rate of $18–$19 per hour. Join a family-owned company committed to exceptional hospitality and community impact.