Waterfront Host & Guest Experience Specialist

TVS Ford Yacht Club; Grosse Ile Township (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

TVS Ford Yacht Club in Grosse Ile, MI is seeking a friendly Host to greet members and guests with a warm, professional demeanor. You will manage reservations, seating charts, and communicate with servers to maintain smooth dining room flow.

This on-site role offers a dynamic, people-focused environment on the waterfront. Ideal candidates have front-of-house or customer service experience, strong communication skills, and the ability to multitask while staying composed during busy evenings,

Qualifications

• Prior hosting, front-of-house, or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and remain composed in a busy hospitality environment.
• Professional appearance and a positive, outgoing attitude.
• Familiarity with reservation management systems is a plus.
• Ability to stand for extended periods and work evenings, weekends, and holidays.
• A genuine passion for delivering outstanding guest experiences.

Responsibilities

• Greet and welcome members and guests upon arrival with a warm, professional demeanor
• Manage reservations, seating charts, and waitlists to ensure smooth dining room flow
• Coordinate with servers and kitchen staff to maintain accurate wait times and table availability
• Escort guests to their tables and communicate any special requests or needs to service staff
• Answer phone calls, respond to inquiries, and assist with event or dining reservations
• Maintain a clean, organized, and presentable host stand and entrance area
• Assist in upholding club standards and ensuring an exceptional member experience

Skills

Communication skills

Interpersonal skills

Multitasking

Reservation systems

Job description

TVS Ford Yacht Club in Grosse Ile, MI is seeking a friendly Host to greet members and guests with a warm, professional demeanor. You will manage reservations, seating charts, and communicate with servers to maintain smooth dining room flow.

This on-site role offers a dynamic, people-focused environment on the waterfront. Ideal candidates have front-of-house or customer service experience, strong communication skills, and the ability to multitask while staying composed during busy evenings,