Guest Experience Host – Resort Dining & Perks

Sugarloaf Mountain Corporation; Petoskey (MI); On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

Free Golf Pass for family

Free Ski Pass for family

Discounts on resort restaurants

50% off spa treatments

Job summary

Inn at Bay Harbor, a Boyne Resorts property on Lake Michigan, is seeking a friendly Host/Hostess. You will greet and seat guests, take to-go orders, and handle reservations with a focus on fast, courteous service.

Work includes answering phones, assisting with in-room dining orders, and supporting servers. We value exceptional customer service, teamwork, and the ability to stand for long periods in a lively restaurant environment.

Qualifications

• Guest-facing role requiring friendly, professional customer service.
• Ability to stand for long periods and work days, evenings, weekends, and holidays.
• Team-oriented with a positive attitude.

Responsibilities

• Greeting and seating guests
• Taking and managing dining reservations through Open Table reservation system
• Assisting with in-room dining orders
• Server assistance with table maintenance and stocking of the restaurant
• Answering phones, taking reservations, and answering guests questions

Skills

Customer service

Teamwork

Stamina

Job description

Inn at Bay Harbor, a Boyne Resorts property on Lake Michigan, is seeking a friendly Host/Hostess. You will greet and seat guests, take to-go orders, and handle reservations with a focus on fast, courteous service.

Work includes answering phones, assisting with in-room dining orders, and supporting servers. We value exceptional customer service, teamwork, and the ability to stand for long periods in a lively restaurant environment.