Water & Wastewater Client Growth Leader

CDM Smith; Boston (MA); On-site; USD 132,000 - 232,000; Full time

Job summary

CDM Smith seeks an experienced Client Service Leader to drive client engagement and business development for municipal water services in the New England region. You will lead client portfolios and strategic growth initiatives across private, municipal, and state agency clients.

In this role you will shape engagement strategies, oversee proposals, and coordinate with internal teams to meet client needs, while ensuring financial performance and adherence to CDM Smith’s sales processes and core

Qualifications

• Bachelor's degree
• 15 years of related experience
• Domestic and/or international travel may be required
• Equivalent additional directly related experience will be considered in lieu of a degree

Responsibilities

• Developing client engagement strategies and pursuit plans for new water, wastewater and environmental business in the New England region.
• Aligning CDM Smith’s firm-wide strategies with local business development activities.
• Being responsible of the overall financial performance of projects within a client portfolio.
• Being a highly visible advocate of CDM Smith through active participation in professional and industry organizations.
• Assembling and leading client and project teams to meet client needs and project requirements.
• Developing and managing proposal efforts and presentations.
• Implementing CDM Smith’s Sales Delivery Process and proactive use of CDM Smith’s sales tools.
• Negotiating critical issues with clients and potential teaming partners and subconsultants.
• Development of technical approaches and strategies.
• Assisting on individual projects and meeting billable hour targets.
• Meeting annual sales goals from both existing and new clients.
• Managing business development budgets and costs.
• Engaging in routine coordination with other area client service leaders and internal business units to meet business objectives.
• Following and implementing CDM Smith’s standardized business practices.
• Participating in CDM Smith’s training program to reinforce core competencies of the client service leader position and obtain requisite certifications within 6-months of onboarding.
• Adhering to CDM Smith’s Core Values.

Education

Bachelor's degree

Job description

CDM Smith seeks an experienced Client Service Leader to drive client engagement and business development for municipal water services in the New England region. You will lead client portfolios and strategic growth initiatives across private, municipal, and state agency clients.

In this role you will shape engagement strategies, oversee proposals, and coordinate with internal teams to meet client needs, while ensuring financial performance and adherence to CDM Smith’s sales processes and core