Water Valet - Capital Hot Tubs

LESLIES POOLMART INC; Clarksburg (MD); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401K with company match

Team member discounts

Rewards for top performers

Career advancement opportunities

Paid training

Flexible benefits package

Job summary

Leslie's is hiring a Spa Technician to service residential and commercial water systems, perform routine maintenance, and advise customers on best practices. The role emphasizes high-quality customer service, safe driving, and professional conduct while supporting the service team.

Presents opportunities for advancement, paid training, and a comprehensive benefits package. On-site work in a spill-resistant environment with emphasis on accuracy and reliability.

Qualifications

• High school diploma.
• Previous experience as a spa technician preferred.
• Knowledge of proper spa cleaning and maintenance methods.
• Extensive knowledge of spa chemicals and their properties.
• Ability to lift heavy equipment.
• Ability to work in harsh weather conditions.
• Ability to operate vehicles to transport various types of materials and equipment.

Responsibilities

• Maintain the highest standards in customer service and professional conduct.
• Understand and follow Company directives and policies including safe driving.
• Maintain and test water chemistry (chlorine, pH) for spas.
• Perform preventative maintenance like cleaning/replacing filters and lights.
• Drain and refilling hot tubs and swim spas.
• Keep inventory of equipment/chemicals and supplies.
• Use spa vacuums to clean the spa floor.
• Check and repair corrosion, cracks and leaks in spa structures.
• Use telescopic pole to remove debris.
• Possibly perform deliveries as needed.
• Operate and maintain Leslie’s company vehicle in a safe manner.
• Record activities and prepare daily/weekly/monthly reports.
• Collaborate with the service team to provide excellent customer service.

Skills

Spa maintenance

Customer service

Safety awareness

Education

High school diploma

Tools

Vehicle operation

Job description

DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY:

With over 30 years of experience and expertise, Capital Hot Tubs has solidified its position as a leading provider of indulgent experiences. We became a part of Leslie's family in August 2021. Our legacy as a premier hot tub, swim spa, and sauna specialty retailer is built on a foundation of delivering exceptional products and unparalleled customer experiences. Our dedicated Service and Water Valet teams stand ready to cater to your needs, ensuring that your experience with our products is always seamless and satisfying.

Job Overview:

The maintenance and servicing of clients water both residentially and commercially. Interact with customers providing service, recommendations and general guidance. Provide superior customer service along with quality workmanship to every customer.

Pay: $20.00 /Hourly

Compensation within range to be determined by the applicant’s education, experience, knowledge and skills, as well as internal equity and alignment with market data.

Responsibilities:

Must maintain the highest standards in customer service, display professional and ethical conduct, and possess sound verbal and written communication abilities. Appearance must be maintained and well-groomed at all times. Must be able to understand and comply with all Company directives and policies inclusive of safe driving and work place habits.

• Maintain customer’s water through testing, making sure appropriate chlorine and pH levels.
• Performing preventative maintenance such as cleaning/replacing filters, bulbs in underwater light fittings, other necessary preventative tasks.
• Draining/re-filling hot tubs and swim spas.
• Maintaining a stocked inventory of equipment/chemicals and all other vital supplies.
• Use spa vacuum cleaners to clean the spa floor.
• Checking and repairing corrosion, cracks and leaks in the spa walls or floors.
• Use a telescopic pole with net to clean and remove any leafs or debris.
• May be required to perform deliveries as needed.
• Use and demonstrate best business practices with respect to driving, maintaining and operating Leslie’s provided company vehicle.
• Maintains manual or automated records of all activities and prepares daily / weekly / monthly reports.
• Work with the rest of the service team to provide superior customer service to every Leslie’s customer.

Qualifications:

• High school diploma.
• Previous experience as a spa technician preferred.
• Knowledge of proper spa cleaning and maintenance methods.
• Extensive knowledge of spa chemicals and their properties.
• Ability to lift heavy equipment.
• Ability to work in harsh weather conditions.
• Ability to operate vehicles to transport various types of materials and equipment.

We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.

Leslie’s recognizes a critical component to our continued success is our people. Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.

#HTHiring

Equal Opportunity Employer
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