Water Utility Field Service Technician | On-Call & Overtime

American Water Co.

Woodridge (IL)

On-site

USD 37,000 - 53,000

Full time

7 days ago

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Job summary

American Water is seeking a Field Service Technician for Woodridge, IL. The role involves inspecting and maintaining water systems, reading meters, and providing strong customer service in a utility environment.

The position requires a high school diploma or equivalent and 0–2 years in the water industry. Schedule includes weekdays with potential overtime and on-call rotations, plus a comprehensive benefits package.

Qualifications

High School diploma or equivalent required.
0-2 years of experience in the water industry.

Responsibilities

Performs b-box and valve inspections and maintenance/exercising, fire hydrant flushing inspections, and leak detection.
Reads, tests, and/or installs water meters, when needed, and performs customer service functions, when needed.
Works with utility crews and customers, performing various water and sewer utility repairs, maintenance, and a high level of customer service awareness.
Maintains and keeps equipment in proper and safe operating condition.
Performs minor repairs on equipment.
Performs required paperwork, when needed, accurately, completely, detailed, and on time.
Effectively operates various equipment such as line locators, metal locators, pressure gauges, sawzall,augers, b-box keys, meter reading equipment, etc.
Uses various hand and power tools.
Works with teams to complete assigned projects on time.