Water Utility Field & Meter Technician

WaterWisePro; Scotts Valley, Northern (CA, KY); Hybrid; USD 72,000 - 96,000; Full time

Job summary

WaterWisePro in Scotts Valley, CA seeks a Utility Service Representative, Field to read meters, record usage, and handle turn‑on/off services. You will install meters, route paperwork, and perform repairs while delivering courteous customer service.

Requirements: one year of field or office customer contact; valid California driver's license; ability to obtain Grade I D1 water certification within 18 months. On‑site outdoor work.

Qualifications

• One year of field or office experience involving customer contact.
• High school diploma or equivalent; additional vocational/college education is desirable.

Responsibilities

• Read water meters and record readings with an electronic device.
• Notify customers of leaks or problems and advise on next steps.
• Turn water on/off for non-payment, new accounts, or repairs.
• Install new meters and manage routing/paperwork.
• Repair or replace meters and address leaks on district lines.
• Deliver notices for shut-offs and pertinent information about service.
• Maintain meter boxes and service lines; coordinate with field operations.

Skills

Meter reading

Customer service

Data entry

Basic math

Written communication

Education

High school diploma or equivalent

Tools

Billing software

Computer literacy

Job description

WaterWisePro in Scotts Valley, CA seeks a Utility Service Representative, Field to read meters, record usage, and handle turn‑on/off services. You will install meters, route paperwork, and perform repairs while delivering courteous customer service.

Requirements: one year of field or office customer contact; valid California driver's license; ability to obtain Grade I D1 water certification within 18 months. On‑site outdoor work.