Water Treatment Service Technician – Field, Install & Diagnose

culliganalabama; Windsor (CT); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Paid Parental leave

401K with company match

Exclusive company purchase discounts

Comprehensive training

Commission plan

Job summary

Culligan by WaterCo in Windsor, CT is seeking a field service associate to operate company vehicles, perform diagnostics, and install or service water treatment equipment for residential and commercial clients. You will build strong customer relationships, communicate equipment status, and ensure timely payments at service completion.

The role requires at least 1 year of plumbing experience, a valid driver’s license, and a DOT physical with background checks.

Qualifications

• Minimum of 1 year or more plumbing experience.
• Valid driver’s license.
• High school diploma or equivalent.
• Familiarity with the city area where duties will be performed.
• Excellent interpersonal and communication skills (verbal/written).
• DOT physical, drug screen, and background check required per state and Federal laws.

Responsibilities

• Safe operation of a Company vehicle in accordance with state and federal DOT laws.
• Adherence to established safety procedures.
• Completion of daily service orders promptly.
• Perform diagnostics, installations or removals on residential and commercial water treatment equipment; identify malfunctions and resolve accordingly.
• Foster customer relationships through direct interaction, effectively communicating equipment status and providing problem-solving solutions.
• Ensure timely collection of payments upon service completion and assist in past due receivables collection.

Skills

Interpersonal skills

Communication skills

Valid driver’s license

Familiarity with local area

Education

High school diploma or equivalent

Job description

Culligan by WaterCo in Windsor, CT is seeking a field service associate to operate company vehicles, perform diagnostics, and install or service water treatment equipment for residential and commercial clients. You will build strong customer relationships, communicate equipment status, and ensure timely payments at service completion.

The role requires at least 1 year of plumbing experience, a valid driver’s license, and a DOT physical with background checks.