Water Treatment Service Technician - On-Call & Customer-Focused

Culligan By WaterCo; City of Troy (NY); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

401K with company match

Exclusive purchase discounts

Comprehensive training

Job summary

Culligan By WaterCo is hiring for a field service role based in Troy, NY. You will operate company vehicles, perform diagnostics and installations on water treatment equipment, and interact with customers to explain equipment status and solutions.

The position requires 1+ year plumbing experience, a valid driver’s license, and strong communication skills. Travel to nearby Culligan branches may be needed; DOT physicals and background checks are required.

Qualifications

• Minimum of 1 year or more plumbing experience.
• Valid driver’s license required.
• High school diploma or equivalent.

Responsibilities

• Safe operation of a Company vehicle in accordance with state and federal DOT laws.
• Adherence to established safety procedures.
• Completion of daily service orders promptly.
• Perform diagnostics, installations or removals on residential and commercial water treatment equipment; identify malfunctions and resolve accordingly.
• Foster customer relationships through direct interaction, effectively communicating equipment status and providing problem-solving solutions.
• Ensure timely collection of payments upon service completion and assist in past due receivables collection.

Skills

Plumbing experience

Driver's license

Interpersonal skills

Education

High school diploma or equivalent

Job description

Culligan By WaterCo is hiring for a field service role based in Troy, NY. You will operate company vehicles, perform diagnostics and installations on water treatment equipment, and interact with customers to explain equipment status and solutions.

The position requires 1+ year plumbing experience, a valid driver’s license, and strong communication skills. Travel to nearby Culligan branches may be needed; DOT physicals and background checks are required.