Water Treatment Field Technician — On-Site Impact

Chemstar WATER; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Chemstar WATER is seeking a Field Service Technician in New York City to maintain and optimize cooling systems, boilers, cooling towers, potable systems, direct evaporative cooling equipment, and heat exchangers, ensuring water quality and uptime.

You will conduct water testing, analysis, and consultation with our Technical and Commercial teams to exceed customer expectations while adhering to safety protocols and professional standards.

Qualifications

• 2 year industrial degree or 3+ years of water treatment/field service experience.
• Ability to lift 50 lbs, work in hot environments, and climb ladders to rooftops.
• Valid driver's license and U.S. citizenship - required for government sites.
• Strong problem solving in ambiguous situations and openness to feedback.
• Excellent written and verbal communication.

Responsibilities

• Execute the scope of work for each customer site, planning visits with the right PPE, parts, and chemicals.
• Test, analyze, and document water samples in the Chemstar online reports app, adjusting chemical feed rates as needed.
• Service and maintain equipment, including pumps, chemical tanks, controllers, boilers, and cooling towers.
• Build relationships with customers at every level, from operators to decision-makers, identifying improvement opportunities and growth.
• Manage chemical inventory and handle chemicals at customer sites to minimize delivery frequency.
• Follow all safety protocols at Chemstar WATER and customer locations.
• Submit service and lab reports within 24 hours, respond to communications within one business day, and address missed services within 48 hours.
• Maintain a clean, professional company vehicle and keep your digital calendar current.

Skills

Problem solving

Communication skills

Growth mindset

Integrity

AWT standards familiarity

Plumbing basics

Electrical basics

Driver's license

U.S. citizenship

Education

2-year industrial degree

Job description

Chemstar WATER is seeking a Field Service Technician in New York City to maintain and optimize cooling systems, boilers, cooling towers, potable systems, direct evaporative cooling equipment, and heat exchangers, ensuring water quality and uptime.

You will conduct water testing, analysis, and consultation with our Technical and Commercial teams to exceed customer expectations while adhering to safety protocols and professional standards.