Water Systems Manager

Milwaukee Succeeds; West Allis (WI); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health & Wellness

Wisconsin Retirement Fund

Generous Time Off

Professional Growth

Tuition reimbursement

Educational bonuses

Job summary

The City of West Allis is seeking a Water Systems Manager to lead the water distribution system's installation, operation, and maintenance, ensuring safe, reliable potable water delivery. This role emphasizes collaboration across departments and community engagement, with accountability for regulatory compliance and system optimization.

Key duties include supervising field operations, SCADA/GIS integration, budget assistance, and developing standard operating procedures for water crews.

Qualifications

• Valid Wisconsin DNR Water Distribution Operator License.
• Associate degree in Civil Engineering or Public Administration (or related field) with at least 4 years of public water distribution experience.
• Or high school diploma with at least 8 years of public water distribution experience.

Responsibilities

• Supervise operation, maintenance, construction and repair of the water distribution system.
• Plan and supervise all field operations, maintenance, laboratory analysis, and contractors.
• Oversee underground utility locating service.
• Maintain accurate facility, construction, and maintenance records.
• Coordinate with SCADA, GIS and asset management systems.
• Prepare reports and assist in budget development.
• Coordinate with Engineering Department on projects and cross-connection program.

Skills

Effective communication

Cross-department collaboration

Supervisory experience

Emergency response

Project planning

Education

Associate degree in Civil Engineering

Associate degree in Public Administration

High school diploma with 8+ years water distribution experience

Tools

SCADA

GIS

Asset management software

Service request software

Job description

Water Systems Manager - Department of Public Works

The City of West Allis is seeking an energetic and highly professional Water Systems Manager who demonstrates direct, effective communication skills and the ability to build and nurture strong working relationships. We seek a collaborative leader who can confidently guide operations while partnering across departments and engaging positively with the community.

The Water Systems Manager is responsible for overseeing the installation, operation, and maintenance of the City's water distribution system to ensure the safe and reliable delivery of potable water. This role is crucial for protecting public health, optimizing system performance, and supporting long-term infrastructure planning.

Water Systems Manager - Department of Public Works

The City of West Allis is seeking an energetic and highly professional Water Systems Manager who demonstrates direct, effective communication skills and the ability to build and nurture strong working relationships. We seek a collaborative leader who can confidently guide operations while partnering across departments and engaging positively with the community.

The Water Systems Manager is responsible for overseeing the installation, operation, and maintenance of the City's water distribution system to ensure the safe and reliable delivery of potable water. This role is crucial for protecting public health, optimizing system performance, and supporting long-term infrastructure planning.

Examples of Duties

• Supervise the operation, maintenance, construction, and repair of the water distribution system, including water mains, valves, hydrants, services, two water towers, the reservoir, and the pump station.
• Plan, schedule, coordinate, and supervise all field operations, maintenance, laboratory analysis, material acquisition, contractors, and related activities to ensure efficient use of personnel and resources.
• Oversee the underground utility locating service in response to Digger's Hotline requests.
• Maintain accurate facility, construction, operational, and maintenance records.
• Maintain strong working knowledge of SCADA, GIS, and the City's asset management and service request software.
• Complete all required operating and maintenance reports, including federal, state, and local regulatory documentation.
• Attend pre-construction meetings and coordinate with contractors on projects impacting City water infrastructure.
• Assist in developing and executing the utility's operational and capital improvement program budgets.
• Monitor and interpret local, state, and federal codes, rules, and regulations related to water distribution.
• Develop written standard operating procedures and work methods for water crews.
• Coordinate and supervise the installation of water service taps.
• Oversee the water utility billing function related to metering and administration of the City's billing services.
• Respond to emergency calls during off-hours.
• Assist in coordinating the City's cross-connection program.
• Collaborate with the Engineering Department on construction projects and the lead service line replacement program.
• Notify water customers regarding interruptions in service.
• Prepare purchase requisitions and material reports.
• Review and approve invoices for payment in a timely manner.
• Develop work schedules for Water Distribution employees.
• Establish standard training criteria for new and existing employees.
• Evaluate the performance of employees under direct supervision.

Qualifications

* Possess a valid Wisconsin Department of Natural Resources (DNR) Water Distribution Operator License AND
* Associate degree in Civil Engineering, Public Administration, or a related field and at least 4 years of recent paid experience in public water distribution systems;
OR
* High school diploma or equivalent and at least 8 years of recent paid experience in public water distribution systems.

Preferred Qualifications

* Familiarity with Public Service Commission requirements
* Experience with water utility billing
* Previous supervisory experience

Why Work for Us

As you take care of our city, we'll take care of you! We offer valuable benefits and perks, including:

• Health & Wellness:
  • City covers 88% of the medical premium (HRA plan).
  • FREE dental insurance.
  • FREE life insurance.
  • FREE long-term disability coverage.
• Retirement:
  • Participate in Wisconsin's Retirement Fund with 7% city contribution.
• Generous Time Off:
  • Up to 25 days annually to start.
  • Holiday pay (up to 9 days).
• Professional Growth:
  • Paid training - we invest in our employees!
  • Tuition reimbursement.
  • Educational bonuses for certifications/training completed on city time.
  • Opportunities for advancement.
• Financial Perks:
  • Student loan repayment program.
  • Federal loan forgiveness.
  • Culture & Extras:
    • Paid employee recognition programs.
    • Employee wellness program.
    • Employee assistance program.
    • Pet insurance.
    • Employee events and more!