Water Systems Leader - Remote & Travel (Multifamily)

Dominium-1; Dallas (TX); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

Dominium is seeking a Water Systems Supervisor to lead the Water Systems team across multiple properties, ensuring reliable water monitoring, leak detection, and preventive maintenance. This role requires coordinating with property teams, maintenance leadership, and vendors, with regular travel to sites and up to 20% overnight stays.

The successful candidate will have strong leadership, extensive utilities experience in multifamily environments, and proficiency with water-management systems.

Qualifications

• High school diploma or equivalent required.
• Technical or vocational training in plumbing, facilities maintenance, building systems, utilities, or a related field preferred.
• Minimum of five years of experience in multifamily property maintenance, facilities maintenance, utility operations, plumbing or building systems, or a related field.
• Experience providing work direction, coordinating field operations, or leading maintenance-related activities required.
• Multifamily property maintenance experience strongly preferred.
• Experience coordinating preventive maintenance, service requests, work orders, field technicians, or maintenance activities across multiple properties or locations.
• Working knowledge of plumbing systems, water distribution, leak identification, preventive maintenance, and general building maintenance.
• Experience with water monitoring, submetering, leak detection, utility management systems, or similar technology preferred.
• Ability to interpret system alerts, maintenance reports, water usage data, and other operational information to establish priorities and drive work through completion.
• Demonstrated ability to schedule and prioritize work, coordinate resources, monitor completion, and follow up on unresolved issues.
• Strong leadership and interpersonal skills with the ability to provide day-to-day direction, coaching, and feedback.
• Effective problem-solving and decision-making skills with the ability to identify trends, remove barriers, and appropriately escalate issues.
• Strong organizational skills and attention to detail with the ability to manage multiple properties, competing priorities, and time-sensitive needs.
• Strong written and verbal communication skills with the ability to partner effectively with property teams, Corporate Maintenance, leadership, and outside vendors.
• Proficiency with Microsoft Outlook, Excel, Word, and Teams, with the ability to learn and effectively use applicable water-monitoring, leak-detection, work-order, property-management, and inventory systems.
• Valid driver's license, reliable transportation, and vehicle insurance required.
• Ability to travel regularly between assigned properties and up to 20% overnight or out of state.

Responsibilities

• Provides day-to-day leadership and work direction to Water Systems Specialists, including scheduling work, prioritizing assignments, monitoring completion, and adjusting resources based on preventive maintenance and leak-response needs.
• Monitors ION system performance and available reporting to identify non-functioning meters, routers, communication issues, abnormal water conditions, and equipment requiring maintenance or replacement.
• Establishes and manages a proactive preventive maintenance program for water system equipment, including systematic battery replacement based on equipment age, system performance, and anticipated maintenance needs.
• Prioritizes and coordinates maintenance and leak-remediation activities to maximize system functionality, maintain reliable visibility into water usage, and support the timely resolution of potential leaks.
• Ensures identified leaks and water system issues are assigned, investigated, addressed, documented, and tracked through completion, escalating significant, recurring, or unresolved issues to the Director of Utilities as appropriate.
• Coordinates internal and external resources for maintenance and leak remediation, including Water Systems Specialists, property maintenance teams, Regional Maintenance Managers, Regional Maintenance Specialists, and outside vendors.
• Coordinates the ordering, registration, shipment, tracking, and inventory of meters, routers, batteries, replacement equipment, repair materials, and other water system supplies.
• Manages equipment warranty claims, replacements, vendor service requests, and other external support required to maintain water system functionality.
• Analyzes maintenance activity, equipment failures, leak trends, response times, and recurring issues to identify opportunities to improve system reliability, reduce water loss, and lower operating expenses.
• Develops and maintains standardized procedures, documentation, and expectations for preventive maintenance, leak response, repair verification, equipment management, and issue escalation.
• Communicates scheduled property and unit work, findings, action items, and remediation plans to property teams, regional maintenance leadership, Corporate Maintenance, and other applicable stakeholders.
• Provides coaching and technical support to Water Systems Specialists and identifies training, staffing, equipment, and resource needs for review with the Director of Utilities.
• Performs other duties as assigned.

Skills

Leadership

Communication

Organizational skills

Problem solving

Team coordination

Travel readiness

Education

High school diploma or equivalent

Technical or vocational training in plumbing/building systems

Tools

MS Outlook

Excel

Word

Teams

Job description

Dominium is seeking a Water Systems Supervisor to lead the Water Systems team across multiple properties, ensuring reliable water monitoring, leak detection, and preventive maintenance. This role requires coordinating with property teams, maintenance leadership, and vendors, with regular travel to sites and up to 20% overnight stays.

The successful candidate will have strong leadership, extensive utilities experience in multifamily environments, and proficiency with water-management systems.