Water Servicer

Water Otter Job Board; Kansas City (MO); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Retirement planning

Parental and bereavement leave

Tuition assistance

Life insurance

Volunteer leave

Job summary

KC Water is seeking a Meter Field Services technician for a full-time, on-site role located in Kansas City. The position involves turning water service valves, installing or exchanging meters, and using maps to locate curb boxes or vaults.

Excellent customer service skills are valued as work interacts with utility customers and may require independent work with supervision. Salary ranges from $22.61 to $34.48 per hour with a training schedule of Monday–Friday 8:00 a.m.–4:30 p.m., transitioning

Qualifications

• High school diploma or equivalent
• Six months of experience in general construction, maintenance, or repair work
• Valid State-issued driver’s license in accordance with City of KCMO policies
• Ability to obtain a Missouri Commercial Driver’s License (CDL) Class A, B, or C within the probationary period, if required by the department
• Ability to pass a physical examination as prescribed by the City
• Ability to pass a background check as prescribed by the City
• Ability to pass a pre-employment drug screen

Responsibilities

• Turning water service valves on or off at designated addresses
• Installing or exchanging water meters and related appurtenances, and checking water meters and appurtenances for leaks and/or malfunctions, as directed
• Uses maps and drawings to locate and dig up and/or clean out curb boxes or meter vaults
• Receive written work assignments in advance, from a central office or orally by an assigned radio dispatcher
• Work requires considerable tact and courtesy in dealing with utility customers and complaints, as well as general knowledge of utility operations, policies and practices
• Work is performed independently, but subject to occasional inspection by a technical supervisor.

Skills

High school diploma or equivalent

Six months experience in construction/

Valid Missouri driver's license

CDL eligibility within probationary

Ability to pass physical exam

Ability to pass background check

Ability to pass pre-employment drug?

Job description

Job Description

Full-time position available with the Water Department - Meter Field Services Division

Location: 1720 Wabash Ave

Pay Range: $22.61-$34.48-hour

Schedule: Monday-Friday 8:00a.m.-4:30p.m. during training; shifts vary after depending on operational needs

Application Deadline: October 20, 2026

About Us

About the Water Department

KC Water provides essential water, wastewater, and stormwater services to support the health, safety, and growth of the Kansas City region. The department is responsible for maintaining and operating extensive systems for water collection, treatment, and distribution, serving more than 170,000 residential and business customers, as well as regional partners. Funded through user fees, KC Water is committed to delivering high-quality service, ensuring reliable infrastructure, and investing in sustainable solutions to meet both current and future community needs.

Click here for more about this department.

Responsibilities

What You'll Do:

• Turning water service valves on or off at designated addresses
• Installing or exchanging water meters and related appurtenances, and checking water meters and appurtenances for leaks and/or malfunctions, as directed
• Uses maps and drawings to locate and dig up and/or clean out curb boxes or meter vaults
• Receive written work assignments in advance, from a central office or orally by an assigned radio dispatcher
• Work requires considerable tact and courtesy in dealing with utility customers and complaints, as well as general knowledge of utility operations, policies and practices
• Work is performed independently, but subject to occasional inspection by a technical supervisor.

Qualifications

REQUIRES:

• High school diploma or equivalent
• Six (6) months of experience in general construction, maintenance, or repair work
• Valid State-issued driver's license in accordance with City of KCMO policies
• Ability to obtain a Missouri Commercial Driver's License (CDL) Class A, B, or C within the probationary period, if required by the department
• Ability to pass a physical examination as prescribed by the City
• Ability to pass a background check as prescribed by the City
• Ability to pass a pre-employment drug screen

Other Information

Military veterans encouraged to apply

Why You'll Love Working with Us - Core Employee Benefits (Benefits offered to all permanent employees unless otherwise specified)

• Comprehensive Health Coverage Affordable medical, dental, and vision plans with multiple options and low employee contributions.
• Generous Paid Time Off Enjoy vacation, sick leave, and 13 paid holidays-with accruals that grow the longer you're with us.
• Secure Retirement Planning City-funded pension plan plus an optional 457 savings plan to help you build long-term financial security.
• Support for Life's Big Moments Paid parental and bereavement leave to help you navigate major life events with peace of mind.
• Tuition Assistance Get reimbursed for eligible education expenses-invest in your future while you work.
• Income Protection Short- and long-term disability coverage options to safeguard your earnings.
• Life Insurance Provided City-paid life insurance with the option to add more coverage for extra peace of mind.
• Community Volunteer Leave Take up to 8 hours annually to give back to causes you care about.

Want the Full Picture?

Click here for a complete benefits summary.

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.

For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.

Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy.

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e‑mail to [e-mail].

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211.