Water Service Engineer Phoenix, AZ

ESR Healthcare; Phoenix (AZ); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is looking for a Water Service Engineer to join their dynamic team in Phoenix. This role involves performing routine maintenance and ensuring the reliability of water purification and treatment systems at customer sites. The ideal candidate will have a strong mechanical and electrical aptitude, excellent customer service skills, and the ability to manage multiple projects under pressure. With a focus on safety and organization, you'll play a vital role in maintaining customer satisfaction and system performance. If you're self-motivated and ready to make an impact in a thriving environment, this opportunity is perfect for you.

Qualifications

• 3+ years of experience in equipment service operations, preferably customer-facing.
• Strong electrical and mechanical aptitude with commercial/industrial experience.

Responsibilities

• Perform routine maintenance on water treatment systems at customer facilities.
• Assist in commissioning/startup of new central water systems.
• Maintain effective relationships with customers and document all work.

Skills

Electrical aptitude

Mechanical aptitude

Customer service skills

Organizational skills

Self-motivation

Computer skills

Education

High school diploma or GED

Tools

Internet Explorer

Microsoft Word

Microsoft Excel

Job description

Water Service Engineer Phoenix, AZ

About the Position:

We are seeking a Service Engineer for our Phoenix, AZ office whose job responsibilities include, but are not limited to, the following for water purification and treatment systems and equipment:

Job Responsibilities:

• Performs routine maintenance (i.e. filter change, DI/Carbon exchange, RO cleaning, EDI cleaning & sanitization) on water treatment systems at customer facilities
• Assists Installation Department staff in commissioning/startup of new, central water systems
• Provides thorough documentation of all work, parts, and time in accordance with SOPs
• Communicates with Service Manager regarding service contract issues
• Maintains effective, trusted working relationship with customers
• Follows customer contractor/visitor rules
• Uses safe work practices driving, in the shop, and at customer sites
• Maintains customer systems leak-free
• Escalates reoccurring breakdown and system design issues to the Service Manager
• Maintains extraordinarily neat work areas, including vehicles, shop, and work sites
• Performs other duties, as assigned

Qualifications:

• Minimum 3 years of experience in equipment service operations, preferably in customer-facing settings
• Strong electrical and mechanical aptitude with some commercial/industrial experience
• Ability to understand instrumentation and controls
• Self-motivated, results-oriented, organized, energetic & capable of staying cool under pressure from multiple ongoing projects
• Good computer skills (Internet Explorer, Word, Excel)
• High school diploma or GED

Working Conditions:

• Majority of work is performed in industrial settings inside customer facilities
• Regular "on call" rotation assignments
• Significant local travel, plus average of 6 overnight stays per month
• Ability to lift up to 50 lbs. without physical restrictions