Water Restoration Supervisor

SERVPRO of Olathe/Lenexa; Lenexa (KS); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Wellness resources

Bonus based on performance

Free uniforms

Job summary

SERVPRO of Olathe/Lenexa is seeking a Fire/Water Restoration Supervisor to oversee projects from intake to completion. The ideal candidate will lead a team of restoration technicians, assess damage on-site, and plan mitigation including water extraction and smoke removal.

Strong leadership, communication, and IICRC-aligned credentials are preferred. The role requires ensuring safety compliance, coordinating with clients and insurers, and delivering high-quality results on schedule.

Qualifications

• Experience in water and/or fire damage restoration is required.
• IICRC certification in water damage restoration and/or fire and smoke restoration is preferred.
• Strong leadership and supervisory abilities are essential.
• Excellent communication and interpersonal skills are important for client and team interactions.
• Ability to stay organized and detail oriented under pressure.
• Valid driver’s license and clean driving record are required.

Responsibilities

• Supervise and coordinate all aspects of water and fire damage restoration projects.
• Lead and manage a team of restoration technicians, ensuring work is completed efficiently and to company standards.
• Conduct on-site assessments to determine damage extent and develop restoration plans.
• Oversee mitigation and restoration processes, including water extraction, drying, dehumidification, and smoke/odor removal.
• Communicate effectively with clients, insurance adjusters, and stakeholders throughout the process.
• Monitor progress, identify issues, and implement solutions to ensure timely completion.
• Ensure compliance with safety regulations and provide training to technicians.

Skills

Leadership

Communication

Attention to detail

Organizational skills

Driver's license

Job description

• 401(k)
• 401(k) matching
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Wellness resources
• Bonus based on performance
• Free uniforms

Company Overview
SERVPRO of Olathe/Lenexa is a leading provider of restoration services specializing in water and fire damage restoration, commercial cleaning and construction. With a commitment to excellence and customer satisfaction, we pride ourselves on delivering high-quality restoration solutions to residential and commercial properties. As we continue to grow, we are seeking a skilled and experienced Fire and Water Restoration Supervisor to join our team and lead our restoration projects to success.

Position Overview
We are currently seeking a dedicated and knowledgeable Fire/Water Restoration Supervisor to oversee restoration projects from start to finish. The ideal candidate will have a strong background in water and/or fire damage restoration, excellent leadership skills, and the ability to manage a team effectively. The Water/Fire Restoration Supervisor will be responsible for coordinating and supervising restoration efforts, ensuring that projects are completed on time, within budget, and to the highest quality standards.

Responsibilities:

• Supervise and coordinate all aspects of water and fire damage restoration projects.
• Lead and manage a team of restoration technicians, ensuring that work is completed efficiently and according to company standards.
• Conduct on-site assessments to determine the extent of damage and develop restoration plans.
• Oversee the mitigation and restoration process, including water extraction, drying, dehumidification, and smoke/odor removal.
• Communicate effectively with clients, insurance adjusters, and other stakeholders throughout the restoration process.
• Monitor project progress, identify potential issues or obstacles, and implement solutions to ensure timely completion.
• Ensure compliance with all safety regulations and protocols.
• Provide training and mentorship to restoration technicians to enhance their skills and knowledge.

Qualifications:

• Experience in water and/or fire damage restoration required.
• IICRC certification in water damage restoration and/or fire and smoke restoration preferred.
• Strong leadership and supervisory skills, with the ability to motivate and inspire team members.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients, team members, and other stakeholders.
• Strong organization and detail oriented skills.
• Ability to work well under pressure and manage multiple projects simultaneously.
• Valid driver's license and clean driving record.

Normal Working Hours, Additional Working Hours and Travel Requirements:

This is a full-time position with standard hours of 8:00 a.m. to 4:30 p.m., Monday through Friday, totaling 40 hours per week, along with on-call responsibilities. During periods of high demand, extended hours and additional workdays may be necessary to meet customer needs. This role often requires working more than 8 hours a day, including some evenings and weekends. A weekend on-call bonus, premium pay for extended hours, and additional compensation for high-volume or "storm mode" periods are provided. Travel is primarily local, though occasional out-of-area and overnight travel may be required.

Compensation: $24.00 - $29.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Do you hold a valid driver’s license and have reliable transportation to and from work? *

Do you have any IICRC certifications? *

This role requires being available for on-call shifts, which may include evenings, weekends, and holidays on a rotational basis. Are you able to meet these on-call requirements? *

As part of the hiring process, we will conduct a background check which includes verifying employment history. Can we contact your current and/or previous employer(s)? *

Referral code from a current employee If no code provided, add their name instead.

The Sales Manager does a great job working with customers. The overall job experience is great, with many tasks that involve face to face life experiences.