Water Restoration Monitor - Customer-Facing Field Tech

Roto-Rooter; New Orleans (LA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance with Prescription/Dr

Dental Insurance

Vision Insurance

Paid Vacation

Paid Training

Life Insurance

Matching 401K Retirement Savings Plan

Tuition Reimbursement

Profit Sharing

Job summary

Roto-Rooter is seeking a Water Monitoring Technician in New Orleans, LA to join our water restoration division. You will arrive at customer sites, assess conditions, and present practical solutions to restore properties.

The role emphasizes safety, timely project completion, and customer satisfaction. Candidates should have service technician experience in restoration, strong communication skills, and a clean driving record; IICRC certification is a plus.

Qualifications

• Experience as a service technician in restoration preferred.
• Strong customer service and communication skills.
• Able to work in a fast-paced environment.
• Clean driving record and able to pass background check.
• IICRC Certification a plus.

Responsibilities

• Arrive at customer site as scheduled.
• Inspect site and present solutions to customer.
• Complete the project following safety guidelines provided by Roto-Rooter Services Company.
• Finish the project within the established time frame and ensure customer satisfaction.

Skills

Customer service

Communication skills

Clean driving record

IICRC Certification

Job description

Roto-Rooter is seeking a Water Monitoring Technician in New Orleans, LA to join our water restoration division. You will arrive at customer sites, assess conditions, and present practical solutions to restore properties.

The role emphasizes safety, timely project completion, and customer satisfaction. Candidates should have service technician experience in restoration, strong communication skills, and a clean driving record; IICRC certification is a plus.