Water Mitigation Lead Technician

ServiceMaster CDR; Northwood (OH); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Sign-on Bonus

Health Benefits

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off

8 Holidays

Floating Holiday

401(k) Match

Job summary

ServiceMaster CDR is seeking an Experienced Water Restoration Technician to lead projects and ensure timely, high-quality results for clients in Northeast Ohio. You will apply water and smoke mitigation techniques, supervise onsite activities, and collaborate with customers and insurers to resolve claims.

Ideal candidates bring IICRC certifications (WRT/ASD/AMRD/FST/CC) and proven water/fire restoration experience, plus strong communication and a service-first mindset.

Qualifications

• Active IICRC certifications (WRT/ASD/AMRD/FST/CC) are highly preferred.
• Proven restoration experience in water and fire cases.
• Excellent communication skills and customer service mindset.

Responsibilities

• Lead restoration projects from start to finish.
• Apply water and fire damage mitigation techniques and drying.
• Adhere to industry standards and company protocols.
• Coordinate with team, customers, and insurers to ensure success.
• Maintain equipment and ensure safety/compliance.

Skills

WRT

ASD

AMRD

FST

CC

Water Restoration Experience

Communication

Strong Work Ethic

Tools

None

Job description

Are you an Experienced Water Restoration Technician with a drive for excellence and a commitment to helping others during their time of need? Do you have the skills, certifications, and experience in restoration efforts and the attitude to complete jobs with precision and care? If so, ServiceMaster CDR wants you on our team!

About Us

ServiceMaster CDR is one of the top ServiceMaster franchises in the U.S., with 5 branches across Northeast Ohio. We specialize in disaster restoration services, providing critical support to rebuild homes, businesses, and lives after disasters. Integrity and quality are at the heart of everything we do, making us a trusted name in restoration.

Why Join Us?

As a Experienced Water Restoration Technician, you’ll play a vital role in our operations, leading projects, solving problems, and ensuring customer satisfaction.

Key Responsibilities

• Lead and oversee restoration projects from start to finish.
• Demonstrate expertise in water and fire damage mitigation, including applied structural drying, smoke remediation and mold remediation.
• Adherence to industry standards and company protocols.
• Coordinate with colleagues, customers, and insurance adjusters, to ensure project success.
• Maintain equipment and ensure compliance with safety and environmental standards.

What We’re Looking For

• Certifications: Current or recently expired IICRC certifications any of the following: WRT, ASD, AMRD, FST, CC highly preferred. Additional state certifications and licensing such as Mold are highly preferred.
• Experience: Proven experience in water and fire restoration.
• Skills: Strong practical skills in restoration, excellent communication, and great work ethic.
• Attitude: A results-driven, problem-solving mindset with a commitment to exceptional customer service.

At ServiceMaster CDR, we value our employees and are committed to providing a comprehensive benefits package, including:

• $10,000 Sign-on Bonus (conditions apply)
• Health Benefits: Employee-paid medical with options for HSA and family coverage.
• Additional Insurance: Dental, Vision, Disability, Critical Illness, and Life Insurance offerings.
• Work-Life Balance: Paid Time Off (PTO), 8 paid holidays, and a floating holiday.
• Retirement Savings: 401(k) plan with employer match.

Ready to Make a Difference?

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities