Lead Restoration Technician

ServiceMaster Restoration by Century; Willowick (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

$10,000 Sign-on Bonus (conditions apply)

Employee-paid medical with options for HSA and family coverage

Dental, Vision, Disability, Critical Illness, and Life Insurance offerings

Paid Time Off (PTO), 8 paid holidays, and a floating holiday

401(k) plan with employer match

Job summary

ServiceMaster Restoration by Century in Willowick, Ohio is seeking an Experienced Water Restoration Technician to lead restoration projects with a commitment to quality and customer satisfaction. The role requires expertise in water and fire damage mitigation and IICRC certifications are preferred. The company offers a comprehensive benefits package including a $10,000 sign-on bonus, health benefits, and a 401(k) plan. Join us to make a difference in our community during their time of need.

Qualifications

• Proven experience in water and fire restoration.
• Commitment to exceptional customer service.

Responsibilities

• Lead and oversee restoration projects from start to finish.
• Demonstrate expertise in water and fire damage mitigation.
• Coordinate with colleagues, customers, and insurance adjusters.

Skills

Strong practical skills in restoration

Excellent communication

Results-driven mindset

Education

Current or recently expired IICRC certifications (WRT, ASD, AMRD, FST, CC)

Job description

Are you an Experienced Water Restoration Technician with a drive for excellence and a commitment to helping others during their time of need? Do you have the skills, certifications, and experience in restoration efforts and the attitude to complete jobs with precision and care? If so, ServiceMaster CDR wants you on our team!

About Us

ServiceMaster CDR is one of the top ServiceMaster franchises in the U.S., with 4 branches across Northeast Ohio. We specialize in disaster restoration services, providing critical support to rebuild homes, businesses, and lives after disasters. Integrity and quality are at the heart of everything we do, making us a trusted name in restoration.

Why Join Us?

As a Experienced Water Restoration Technician, you’ll play a vital role in our operations, leading projects, solving problems, and ensuring customer satisfaction.

Key Responsibilities

• Lead and oversee restoration projects from start to finish.
• Demonstrate expertise in water and fire damage mitigation, including applied structural drying, smoke remediation and mold remediation.
• Adherence to industry standards and company protocols.
• Coordinate with colleagues, customers, and insurance adjusters, to ensure project success.
• Maintain equipment and ensure compliance with safety and environmental standards.

What We’re Looking For

• Certifications: Current or recently expired IICRC certifications any of the following: WRT, ASD, AMRD, FST, CC highly preferred. Additional state certifications and licensing such as Mold are highly preferred.
• Experience: Proven experience in water and fire restoration.
• Skills: Strong practical skills in restoration, excellent communication, and great work ethic.
• Attitude: A results-driven, problem-solving mindset with a commitment to exceptional customer service.

At ServiceMaster CDR, we value our employees and are committed to providing a comprehensive benefits package, including:

• $10,000 Sign-on Bonus (conditions apply)
• Health Benefits: Employee-paid medical with options for HSA and family coverage.
• Additional Insurance: Dental, Vision, Disability, Critical Illness, and Life Insurance offerings.
• Work-Life Balance: Paid Time Off (PTO), 8 paid holidays, and a floating holiday.
• Retirement Savings: 401(k) plan with employer match.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.