Water Mitigation Estimator

Roto-Rooter Plumbing & Water Cleanup; Ozark (MO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Company health insurance contribution

401(k) with company match

Paid holidays

Paid time off

Paid training and professional dev.

Opportunities for advancement

Job summary

Roto-Rooter Plumbing and Water Cleanup in Ozark, MO is seeking a Water Mitigation Estimator to meet with customers, assess water damage, prepare restoration estimates, and guide projects from initial inspection through completion.

This full-time role combines estimating, project coordination, and customer service while working alongside experienced restoration professionals. Ideal candidates enjoy helping customers in stressful situations and building lasting relationships.

Qualifications

• Previous experience in estimating, outside sales, project management, restoration, construction, or another customer-facing role.
• Excellent communication and relationship-building skills.
• Strong organizational and time management abilities.
• Ability to explain project scopes, pricing, and timelines with confidence and professionalism.
• Strong computer skills and attention to detail.
• Self-motivation with the ability to work independently.
• Valid driver’s license with an acceptable driving record.

Responsibilities

• Respond to residential and commercial water damage opportunities.
• Perform on-site inspections to evaluate the extent of water damage.
• Prepare accurate estimates for mitigation and restoration services.
• Explain recommended services, project timelines, and restoration options to customers.
• Build strong relationships with homeowners, business owners, insurance adjusters, and property managers.
• Coordinate project scheduling and communication with office staff and restoration technicians.
• Visit active job sites to monitor progress and ensure customer satisfaction.
• Maintain detailed project documentation, photographs, estimates, and customer records.
• Follow up on estimates and help convert opportunities into completed projects.
• Deliver outstanding customer service throughout every phase of the restoration process.
• Help develop referral relationships with insurance professionals, contractors, plumbers, and other community partners.

Skills

Estimating

Project management

Customer service

Communication

Time management

Driver's license

Computer skills

Job description

Water Mitigation Estimator

Roto-Rooter Plumbing and Water Cleanup

Location: Ozark, MO

Full-Time | Water Damage Restoration

Annual Salary: $45,000-$60,000 based on experience, plus performance incentives

Help Property Owners Recover After Water Damage

When homes and businesses experience water damage, they need a trusted professional who can respond quickly, explain the restoration process, and provide the right solutions. Roto-Rooter Plumbing and Water Cleanup is looking for a Water Mitigation Estimator to meet with customers, assess water damage, prepare restoration estimates, and help guide projects from the initial inspection through completion.

This position is ideal for someone who enjoys working directly with customers, building relationships, and helping people during stressful situations. You'll combine estimating, project coordination, and customer service while working alongside experienced restoration professionals to deliver exceptional results.

If you're looking for a career with long-term stability, growth opportunities, and the ability to make a real difference for customers every day, we'd love to hear from you.

Why Join Roto-Rooter?

• Annual salary of $45,000-$60,000 based on experience, plus performance incentives

• Stable, full-time, year-round employment

• Company contribution toward employee health insurance

• Paid training and ongoing professional development

• Opportunities for advancement within a growing organization

• Modern technology and estimating tools

• Supportive leadership and collaborative team environment

• Opportunity to build lasting relationships with customers and referral partners

Benefits

• Company contribution toward employee health insurance premiums

• Dental, vision, life, accident, critical illness, short-term disability, and long-term disability insurance options

• 401(k) with company match

• Paid holidays and paid time off

• Company-provided technology and business resources

• Ongoing training and professional development

• Long-term career growth opportunities

What You’ll Do

As a Water Mitigation Estimator, you’ll serve as the primary point of contact for customers following residential and commercial water damage losses.

Responsibilities include:

• Respond to residential and commercial water damage opportunities

• Perform on-site inspections to evaluate the extent of water damage

• Prepare accurate estimates for mitigation and restoration services

• Explain recommended services, project timelines, and restoration options to customers

• Build strong relationships with homeowners, business owners, insurance adjusters, and property managers

• Coordinate project scheduling and communication with office staff and restoration technicians

• Visit active job sites to monitor progress and ensure customer satisfaction

• Maintain detailed project documentation, photographs, estimates, and customer records

• Follow up on estimates and help convert opportunities into completed projects

• Deliver outstanding customer service throughout every phase of the restoration process

• Help develop referral relationships with insurance professionals, contractors, plumbers, and other community partners

What We’re Looking For

We’re seeking a motivated professional who enjoys helping customers, communicating solutions, and managing projects from beginning to end.

Qualified candidates should have:

• Previous experience in estimating, outside sales, project management, restoration, construction, or another customer-facing role

• Excellent communication and relationship-building skills

• Strong organizational and time management abilities

• Ability to explain project scopes, pricing, and timelines with confidence and professionalism

• Strong computer skills and attention to detail

• Self-motivation with the ability to work independently

• Valid driver’s license with an acceptable driving record

Preferred Qualifications

• Experience in water mitigation, restoration, construction, plumbing, roofing, insurance restoration, or another property service industry

• Experience preparing project estimates or coordinating restoration projects

• Familiarity with insurance claims and restoration documentation is a plus

• Knowledge of moisture mapping, drying processes, and water damage restoration standards is beneficial

Who Thrives in This Role?

Successful Water Mitigation Estimators are compassionate problem-solvers who remain calm under pressure and enjoy helping customers through unexpected situations. They communicate clearly, stay organized while managing multiple projects, and understand that honesty, professionalism, and exceptional service build lasting customer relationships. They are motivated by helping people while contributing to the continued growth of the business.

Build Your Future with Roto-Rooter

At Roto-Rooter Plumbing and Water Cleanup, you’ll join a team that values integrity, teamwork, and customer care. We’ll provide the training, support, and advancement opportunities you need to build a rewarding career while helping homeowners and businesses recover after water damage.