Water Mitigation Crew Lead - Restoration Projects

HighGround; Des Moines (IA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical plans

Dental insurance

Vision insurance

HSA

FSA

Disability insurance

Life insurance

401(k) with match

Paid time off

Paid holidays

Company vehicle

Uniforms & tools

Paid training

Career growth

Job summary

Power Dry in Des Moines, Iowa is hiring a Water Mitigation Crew Chief to lead restoration crews on residential and commercial job sites affected by water and other property damage. This full-time role emphasizes safe, efficient project flow and delivering an exceptional customer experience.

The successful candidate will supervise crews, assess damage, perform extraction and drying, operate equipment, document work, and drive the company vehicle. Overtime and weekend availability may be required.

Qualifications

• Valid driver's license and acceptable driving record.
• Restoration, construction, skilled trades, or related hands-on experience preferred.
• Previous crew lead or supervisory experience preferred.
• Ability to lead and work alongside a field crew.
• Ability to lift up to 50 lbs and perform physical work.
• Comfortable using hand tools, power tools, and specialized equipment.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills.
• Ability to remain professional and empathetic with customers during stressful situations.
• Ability to work overtime, weekends, and some holidays as needed.
• Reliable transportation to and from the Des Moines area.
• Must successfully complete required pre-employment background check and drug screening.

Responsibilities

• Lead and supervise assigned crew members on restoration job sites.
• Assess water and sewage damage and determine appropriate mitigation steps.
• Perform water extraction, mitigation, and structural drying.
• Set up, monitor, and remove professional drying equipment.
• Perform demolition and removal of damaged materials when necessary.
• Use hand tools, power tools, and specialized restoration equipment.
• Maintain accurate and timely job documentation using company and industry software.
• Communicate project progress and expectations clearly with customers.
• Provide professional, empathetic service to customers experiencing property damage.
• Maintain clean, safe, and organized job sites.
• Ensure work is completed according to company procedures, quality standards, and safety requirements.
• Drive a company vehicle to and from job sites while following all safety and traffic requirements.
• Assist with mold remediation projects as needed following training.
• Take ownership of assigned projects from initial response through completion of mitigation work.

Skills

Driver's license

Restoration experience

Crew lead experience

Lead field crew

Physical ability (50 lbs)

Hand and power tools

Attention to detail

Communication skills

Customer service

Professional and empathetic

OT/weekend/holiday ok

Reliable transportation

Background check clean

Job description

Power Dry in Des Moines, Iowa is hiring a Water Mitigation Crew Chief to lead restoration crews on residential and commercial job sites affected by water and other property damage. This full-time role emphasizes safe, efficient project flow and delivering an exceptional customer experience.

The successful candidate will supervise crews, assess damage, perform extraction and drying, operate equipment, document work, and drive the company vehicle. Overtime and weekend availability may be required.