Water Meter Field Technician & Customer Service

City of Chesapeake Virginia; Chesapeake (VA); On-site; USD 40,000 - 59,000; Full time

Job summary

City of Chesapeake Virginia is seeking a Water Meter Customer Service Mechanic to read and record water meter readings, install and repair meters, and manage service connections for customers in Chesapeake, VA. The role involves responding to field issues, coordinating with crews, and maintaining accurate service records.

This safety-sensitive, full-time position requires a high school diploma or GED and a month of related experience.

Qualifications

• Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education.
• Minimum of one month of related, full-time equivalent experience.

Responsibilities

• Read and record water meter readings accurately
• Install, replace, and repair water meters as needed
• Connect and disconnect water service for customers
• Work delinquent accounts, including leaving notices and disconnecting service when necessary
• Serve as the first line of response for maintenance and operations crews; investigate service line and main line leaks
• Interact professionally with customers to address concerns and provide explanations
• Complete work orders and maintain accurate records of services performed
• Attend periodic safety meetings and training sessions
• Participate in a mandatory rotation to fill vacancies on the night truck shift

Skills

Meter reading

Customer service

Field work

Education

High School diploma or GED

One month related experience

Job description

City of Chesapeake Virginia is seeking a Water Meter Customer Service Mechanic to read and record water meter readings, install and repair meters, and manage service connections for customers in Chesapeake, VA. The role involves responding to field issues, coordinating with crews, and maintaining accurate service records.

This safety-sensitive, full-time position requires a high school diploma or GED and a month of related experience.