Water Filtration Technician & Customer Advocate

Primo Brands; Portland (OR); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Health Benefits: Medical, prescription

401K with match

Paid vacation and holidays

Employee discounts

Tuition reimbursement

Job summary

Primo Brands in Portland, OR is seeking a dedicated field service technician responsible for installing and repairing water filtration equipment and coolers at new and existing accounts. You will service, maintain, and exchange equipment on a schedule, deliver products to accounts, log transactions, and uphold Primo brand standards in interactions with customers.

This role requires strong mechanical skills, a clean driving record, and the ability to lift up to 50 lbs, with weekend flexibility as

Qualifications

• Fundamentals of plumbing and electrical knowledge.
• Ability to use basic power and hand tools.
• Excellent customer service and communication skills.
• Valid Driver’s License and ability to meet Company driver qualification standards.

Responsibilities

• Install and repair water filtration equipment and coolers.
• Service, maintain and exchange existing equipment on a scheduled basis.
• Install water filtration and in-line coffee brewer equipment for new accounts.
• Deliver coffee products to new accounts upon installation of in-line coffee brewer unit.
• Respond to scheduled filter changes and equipment service requests.
• Operate and maintain Company vehicles in a safe and efficient manner.
• Maintain and control inventory of equipment and parts.
• Document and log all installation, exchange and service transactions.
• Test water samples after servicing of equipment.
• Serve as a Primo brand ambassador by nurturing quality relationships with existing and potential new customers, being knowledgeable about our products and services and providing exceptional customer experiences.

Skills

Plumbing basics

Electrical basics

Customer service

Driving

Safety awareness

Tools

Hand tools

Power tools

Job description

Primo Brands in Portland, OR is seeking a dedicated field service technician responsible for installing and repairing water filtration equipment and coolers at new and existing accounts. You will service, maintain, and exchange equipment on a schedule, deliver products to accounts, log transactions, and uphold Primo brand standards in interactions with customers.

This role requires strong mechanical skills, a clean driving record, and the ability to lift up to 50 lbs, with weekend flexibility as