Water Filtration Service Technician - On-Call

National Water Services; Milwaukee (WI); On-site; USD 61,992 - 75,768; Full time

Job summary

National Water Services in Milwaukee seeks a dedicated Service Technician to perform preventative maintenance, repairs, and on-call service for our water dispensing cabinets.

You will troubleshoot electrical, plumbing, and mechanical components, replace parts, document work, and coordinate with customers. Must have own tools and transportation; 1099 contractor; background check; interviews via Teams.

Qualifications

• Knowledge of plumbing, electrical and mechanical equipment.
• Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
• Possess a Smartphone and proficiency in using email for communication and reporting purposes.

Responsibilities

• Establishing and fostering positive relationships with customers and store management through effective communication and service delivery.
• Demonstrating exceptional customer service skills to ensure a satisfying experience for clients.
• Conducting proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
• Employing troubleshooting skills to read and report pressure gauges, flow meters, and detect leaks; using multi-meters and conducting water sampling tests.
• Addressing repair needs, including fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
• Being available for occasional emergency service calls, with a 24-48 hour on-site target for urgent situations.
• Ensuring timely completion and submission of all required paperwork for payment processing.

Skills

Plumbing knowledge

Electrical knowledge

Mechanical aptitude

Customer service

Time management

Job description

National Water Services in Milwaukee seeks a dedicated Service Technician to perform preventative maintenance, repairs, and on-call service for our water dispensing cabinets.

You will troubleshoot electrical, plumbing, and mechanical components, replace parts, document work, and coordinate with customers. Must have own tools and transportation; 1099 contractor; background check; interviews via Teams.