Water Filtration & Coffee Equipment Tech

Primo Brands; Portland (OR); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401K with match

Employee Stock Purchase Plan (ESPP)

Life Insurance

Disability insurance

Paid vacation & sick time

Paid holidays & floating holidays

Tuition reimbursement

Commuter benefits

Employee discounts

Job summary

Primo Brands is hiring a field service technician in Portland, OR to install, service, and repair water filtration equipment and in-line coffee brewers at new and existing accounts. You will deliver products, perform scheduled maintenance, and log service transactions.

Excellent customer service and problem-solving are essential for building relationships with customers. The role requires physical ability to lift up to 50 lbs, valid driver’s license, and willingness to work weekends based on

Qualifications

• Fundamentals of plumbing and electrical knowledge.
• Ability to use basic power and hand tools.
• Ability to work in residential, office and manufacturing environments.
• Exceptional customer service and communication skills.
• Ability to use application based handheld devices.
• Excellent planning, time management, organization and problem-solving skills.
• Basic math skills proficiency.
• Ability to frequently lift and/or move up to 50lbs.
• Ability to stand for prolonged periods of time when servicing equipment.
• Valid Driver’s License and ability to meet Company driver qualification standards.
• Flexibility to work weekends based on business needs.

Responsibilities

• This position is responsible for the installation and repairs of the water filtration equipment and coolers.
• Service, maintain and exchange existing equipment on a scheduled basis.
• Installation of water filtration and in-line coffee brewer equipment for new accounts.
• Deliver coffee products to new accounts upon installation of in-line coffee brewer unit.
• Respond to scheduled filter changes and equipment service requests.
• Operate and maintain Company vehicles in a safe and efficient manner.
• Maintain and control inventory of equipment and parts.
• Document and log all installation, exchange and service transactions.
• Test water samples after servicing of equipment.
• Serve as a Primo brand ambassador by nurturing quality relationships with existing and potential new customers, being knowledgeable about our products and services and providing exceptional customer experiences.

Skills

Customer service

Communication

Time management

Problem solving

Driver's license

Tools

Handheld devices

Job description

Primo Brands is hiring a field service technician in Portland, OR to install, service, and repair water filtration equipment and in-line coffee brewers at new and existing accounts. You will deliver products, perform scheduled maintenance, and log service transactions.

Excellent customer service and problem-solving are essential for building relationships with customers. The role requires physical ability to lift up to 50 lbs, valid driver’s license, and willingness to work weekends based on