Water Field Service Technician (Union) – Meter & Repair

American Water; Bethel Park (Allegheny County); On-site; USD 39,000 - 51,000; Full time

Benefits offered by this job

401(k)

Employee Stock Purchase Plan

Medical coverage

Dental coverage

Vision coverage

Disability insurance

Paid time off

Life insurance

Wellness programs

Job summary

American Water invites applications for a Field Service Representative in Bethel Park, PA. The role focuses on customer interface, meter installation/repair, and field investigation of water system issues, with a starting pay of $32.38 per hour and a union position.

Staff benefit package includes 401(k), medical/dental/vision, disability, paid time off, and stock purchase options, with opportunities for salary progression under the collective bargaining agreement.

Qualifications

• High school diploma or equivalent required.
• Meter reading and customer service experience preferred.
• Knowledge of computers.
• General plumbing knowledge and ability to use tools.

Responsibilities

• Install or replace water meters and reading devices.
• Inspect and repair valves, boxes, and external plumbing for defects or leakage.
• Investigate customer complaints and take corrective action per procedure.
• Complete forms, sketches, field notes, and use maps/records.
• Possess a valid driver’s license and be able to work overtime if required.

Skills

Customer service

Meter installations

Meter reading

Plumbing knowledge

Tools proficiency

Education

High School Diploma or equivalent

Job description

American Water invites applications for a Field Service Representative in Bethel Park, PA. The role focuses on customer interface, meter installation/repair, and field investigation of water system issues, with a starting pay of $32.38 per hour and a union position.

Staff benefit package includes 401(k), medical/dental/vision, disability, paid time off, and stock purchase options, with opportunities for salary progression under the collective bargaining agreement.