Water Distribution Technician — Field & On-Call

aquaamerica; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Aqua, an Essential Utilities company, is seeking a Distribution Technician to support the operation, maintenance and construction of our water distribution facilities across our eight-state footprint.

The role involves working with distribution piping, hydrants, meters, and booster stations, while ensuring safety and regulatory compliance. Strong communication and customer service skills are essential.

Qualifications

• Proficiency with computer/tablet windows-based apps.
• Excellent written and verbal communication with internal customers.
• Strong customer service orientation.
• Ability to work under pressure and manage multiple tasks.

Responsibilities

• Maintains equipment at water production facilities and booster stations.
• Operates and maintains water distribution systems including mains, valves, hydrants, service lines.
• Completes service work orders and updates system documentation in the work order system.
• Ensures daily work complies with OEPA and PUCO regulatory requirements and company safety policies.
• Operates and performs maintenance on equipment and vehicles used in water system maintenance.
• Reads and interprets maps, drawings and GIS data.
• Performs field service representative and meter reading work as assigned.
• Interacts with internal staff and customers; communicates work status via email/text.
• All other duties as assigned.

Skills

Windows applications

Customer service

Communication skills

Team player

Multitasking

Education

High school diploma or GED

Job description

Aqua, an Essential Utilities company, is seeking a Distribution Technician to support the operation, maintenance and construction of our water distribution facilities across our eight-state footprint.

The role involves working with distribution piping, hydrants, meters, and booster stations, while ensuring safety and regulatory compliance. Strong communication and customer service skills are essential.