Water Design Client Services Manager — F&B Growth

Brown and Caldwell, Inc.; Walnut Creek (CA); On-site; USD 144,000 - 236,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short/Long-term disability

Life insurance

401(k) with employer match

Paid time off

Job summary

Brown and Caldwell, headquartered in Walnut Creek, CA, seeks an Industrial Design Client Services Manager - Food & Beverage to drive growth through strategic client engagements, leadership of a CST, and pursuit management. You will align BC capabilities to support water, wastewater and facility projects using a range of delivery methods.

The role requires 10+ years in environmental engineering/consulting, a bachelor’s degree, and proven ability to lead cross-functional teams, expand client

Qualifications

• Minimum 10 years in environmental engineering and consulting with marketing/business development
• Bachelor's degree in engineering, science, business, sales, or equivalent experience required

Responsibilities

• Own and execute a multi-year client growth strategy aligned with BC and client objectives
• Develop and advance the client business case including revenue targets and service expansion
• Secure and deliver profitable work while managing risk exposure
• Lead the performance of the full client portfolio to achieve revenue, margin and backlog targets
• Maintain utilization aligned with portfolio expectations
• Build and lead a high-performing Client Service Team (CST)
• Coordinate resources across business lines and engage SMEs to expand service breadth
• Mentor developing team members and model effective client leadership
• Translate client insights into actionable growth strategies
• Execute structured client engagement plans with minimum 20% client-facing time
• Serve as Sales Leader on key pursuits and develop win strategies
• Maintain accurate client data and governance for unified messaging and delivery

Skills

Client growth strategy

Pursuit leadership

Executive relationships

Cross-functional leadership

Sales leadership

Portfolio performance

Market expansion

Strategic planning

Team mentorship

Relationship management

Education

Bachelor's degree in engineering/science/business/sales

Job description

Brown and Caldwell, headquartered in Walnut Creek, CA, seeks an Industrial Design Client Services Manager - Food & Beverage to drive growth through strategic client engagements, leadership of a CST, and pursuit management. You will align BC capabilities to support water, wastewater and facility projects using a range of delivery methods.

The role requires 10+ years in environmental engineering/consulting, a bachelor’s degree, and proven ability to lead cross-functional teams, expand client