Water Damage Restoration Field Supervisor

Hunter Super Techs - TurnPoint; Ladson (SC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Employer-paid IICRC Certifications

Career Growth & Training

Overtime Opportunities

Job summary

Rainbow Restoration is seeking an Emergency Services Field Supervisor to lead mitigation crews on residential and commercial projects. You will oversee field operations, coordinate job sites, and ensure high-quality restoration work while actively participating in hands-on mitigation.

The ideal candidate has hands-on experience with water mitigation, structural drying, mold remediation, and a proven leadership track record.

Qualifications

• Leadership experience in field operations and teams.
• Strong knowledge of water mitigation, structural drying, mold remediation, and restoration processes.
• IICRC certifications preferred (WRT, ASD, AMRT).
• Commitment to customer service, attention to detail, and technical quality standards.

Responsibilities

• Lead and oversee mitigation technicians on residential and commercial projects.
• Manage day-to-day field operations and job-site coordination during emergency services.
• Respond to emergency losses involving water, mold, fire, and other damage.
• Perform water mitigation services and supervise drying, containment, and cleanup.
• Ensure safety procedures, PPE compliance, and OSHA standards are followed.
• Train and develop technicians, supervise field work, and document progress.

Skills

Leadership

Water Mitigation

IICRC Certified

Customer Service

Communication

Job description

Are you looking for a career where you can make a difference in people’s lives and the community? Do you want variety in your job, where every day is different? Do you enjoy leading teams while still rolling up your sleeves to help get the job done?If you said yes to the above, then we may have a great opportunity for you at Rainbow Restoration as an Emergency Services Field Supervisor!This role is ideal for someone who has strong hands-on mitigation experience and is ready to take the next step into field leadership. This position bridges the gap between a Lead Technician and a Project Manager by helping oversee crews, support day-to-day field operations, ensure quality standards, and assist with job site coordination while continuing to work hands-on in the field.We are looking for career-oriented individuals who are eager to continue growing within the Restoration Industry. This role offers strong potential for future advancement into Project Management and operational leadership opportunities within the company.The ideal candidate is self-driven, organized, dependable, customer-focused, and motivated to make a quality difference within our territories while helping lead teams through emergency response and restoration projects.The hourly rate is based on cost of living within the assigned territory as well as previous experience and certifications. The pay range for this role is based on experience, certifications, and leadership background. With overtime and emergency response opportunities, motivated team members can earn significant additional income annually.Competitive PerksCompetitive Pay401(k) with Company Match50% of Medical Insurance Costs Covered by EmployerCompany-Paid IICRC Certifications & Continuing Education (including renewals)Career Growth & Advancement OpportunitiesLeadership Development & Hands-On TrainingOpportunity for Overtime & Emergency Response IncentivesSupportive Team-Oriented EnvironmentPosition SummaryThe Emergency Services Field Supervisor plays a key leadership role within the mitigation and restoration department, helping oversee technicians, job sites, operational workflows, and restoration quality throughout residential and commercial mitigation projects.This role focuses heavily on water mitigation, structural drying, mold remediation, demolition, containment, and emergency response services while supporting crews in the field and helping ensure projects are completed safely, efficiently, and according to company and IICRC standards.This is a hands-on leadership role — not a desk-only position. The ideal candidate is comfortable leading crews while actively working alongside technicians during emergency response and mitigation projects.Duties & ResponsibilitiesLead and oversee mitigation technicians on residential and commercial restoration projectsHelp manage day-to-day field operations and job site coordination throughout emergency service projectsRespond to emergency losses involving water, mold, fire, storm, and other property damagePerform and oversee water mitigation services according to IICRC standards and Rainbow processesAssist with supervising and training technicians on structural drying, mold remediation, containment setup, demolition, and disaster cleanupEnsure technicians are following proper restoration procedures, safety standards, PPE requirements, and company expectationsPerform moisture mapping, equipment calculations, photos, job scoping, and required project documentationMonitor drying progress and maintain accurate moisture readings, equipment counts, and job documentationEstablish and maintain schedules to ensure services are delivered efficiently and on timeCommunicate professionally with customers regarding scope of work, expectations, timelines, and project updatesIdentify safety hazards and establish measures to ensure the safety of occupants, technicians, and job sitesPrepare rooms and work areas for mitigation activities including containment setup, staging areas, and equipment placementInventory and load vehicles with equipment, products, and supplies needed for projectsEnsure job sites remain clean, organized, and compliant with OSHA standards and company proceduresSupport quality control inspections and operational accountability in the fieldMaintain company vehicles, tools, and restoration equipment to ensure operational readinessAssist leadership with technician development, on-the-job training, and operational supportParticipate in emergency on-call rotations including nights, weekends, and holidays as business demands requireTravel throughout state with potential overnight stays when needed to support operationsCross-train in related restoration services including contents cleaning, carpet cleaning, and reconstruction supportPerform additional operational duties and emergency response tasks as assignedRequirements & SkillsDirect restoration and water mitigation experience requiredPrevious leadership, crew lead, or field supervision experience preferredIICRC Certifications preferred including WRT, ASD, and/or AMRTStrong understanding of water mitigation, structural drying, mold remediation, and restoration processesCommitment to excellent customer service, attention to detail, and technical quality standardsStrong organizational, leadership, and problem-solving abilitiesAbility to lead by example and support teams in fast-paced environmentsComfortable managing crews while remaining hands-on in the fieldExcellent communication and customer service skillsNot afraid to roll up your sleeves and get dirtyStrong work ethic with a positive, team-oriented attitudeEagerness to continue learning and growing within the Restoration IndustryComputer literate with working knowledge of mobile technology, operational systems, and documentation platformsValid Driver’s License with a clean driving recordAbility to pass a drug test and extensive background screeningAbility to lift and/or move up to 100 poundsComfortable standing, walking, climbing, bending, and working at elevated heights or in confined spaces such as crawlspaces and attics while wearing PPEComfortable working around demolition debris, moisture-damaged materials, and varying environmental conditionsAbility to work overtime, participate in on-call rotations, and travel statewide as neededWhy Join Rainbow Restoration?At Rainbow Restoration, we believe in investing in our employees and creating long-term career opportunities. We foster a supportive, team-oriented culture where hard work, initiative, leadership, and growth are recognized and rewarded.Every day presents a new challenge and an opportunity to help customers recover from unexpected property losses — and our team takes pride in making that happen.Looking for a career working with the best? Join the Rainbow Family!Rainbow Restoration provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rainbow Restoration complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Rainbow Restoration expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.