Water Damage Restoration Lead Technician

Hunter Super Techs - TurnPoint; Ladson (SC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

50% of Medical Insurance Costs Covered

Company-Paid IICRC Certifications & CE

Career Growth & Advancement

Hands-On Leadership Development

Overtime & Emergency Response Incentes

Job summary

Rainbow Restoration in South Carolina seeks a Lead Emergency Services Technician to guide field crews in water mitigation, mold remediation, and emergency response. This hands-on leadership role requires leading by example while actively performing critical restoration tasks.

You will train technicians, ensure work adheres to IICRC standards and Rainbow procedures, maintain safety, and manage on-site operations.

Qualifications

• Direct restoration experience required.
• IICRC certifications preferred (WRT/ASD/AMRT).
• Strong leadership and communication skills.

Responsibilities

• Lead and manage restoration teams to complete projects safely and efficiently.
• Respond to emergency losses (water, mold, fire, storm) following IICRC standards.
• Train technicians on structural drying, mold remediation, containment, and cleanup.
• Maintain safety, quality, and documentation for all jobs.
• Coordinate on-site scheduling and travel statewide as needed.

Skills

Leadership

Customer service

IICRC WRT/ASD/AMRT

Driver's license

Emergency response

Job description

Are you looking for a career where you can make a difference in people’s lives and the community? Do you want variety in your job, where every day is different? Do you enjoy being part of a team while also leading others to achieve a common goal?If you said yes to the above, then we may have a great opportunity for you at Rainbow Restoration as a Lead Emergency Services Technician!This is not just a job — it is an opportunity to build a long-term career within the Restoration Industry. We are looking for career-oriented individuals who are eager to lead by example, support technicians in the field, and continue growing into future leadership opportunities within our organization. Many of our Lead Technicians go on to become Project Managers and operational leaders within the company.The ideal candidate is self-driven, enthusiastic, dependable, and motivated to make a quality difference within our territories while helping customers during some of the most difficult situations they may experience.The hourly rate is based on cost of living within the assigned territory as well as previous experience and certifications. The pay range for this role is based on experience, certifications, and leadership background. With overtime and emergency response opportunities, motivated team members can earn an additional $3,000–$10,000 annually in overtime pay.Competitive PerksCompetitive Pay401(k) with Company Match50% of Medical Insurance Costs Covered by EmployerCompany-Paid IICRC Certifications & Continuing Education (including renewals)Career Growth & Advancement OpportunitiesHands-On Leadership DevelopmentOpportunity for Overtime & Emergency Response IncentivesSupportive Team-Oriented EnvironmentPosition SummaryThe Lead Emergency Services Technician plays a critical leadership role within the mitigation and restoration department, overseeing technicians in the field while actively participating in water mitigation, mold remediation, structural drying, demolition, and emergency response services.This role is responsible for helping manage day-to-day job site operations, ensuring work is completed according to IICRC standards and company procedures, maintaining quality and safety standards, and supporting technicians through leadership and training in the field.This is a hands-on leadership role — not a desk position. The ideal candidate is comfortable leading crews while actively working alongside the team during emergency response and mitigation projects.Duties & ResponsibilitiesLead and manage small or large mitigation teams safely and effectively throughout restoration projectsRespond to emergency losses involving water, mold, fire, storm, and other property damagePerform and oversee water mitigation services according to IICRC standards and Rainbow processesBecome proficient in and help train technicians on structural drying, mold remediation, containment setup, demolition, and disaster cleanupDemonstrate strong technical knowledge regarding restoration procedures and mitigation best practicesOperate restoration equipment including air movers, dehumidifiers, extraction units, moisture meters, and HEPA filtration systemsPerform moisture mapping, job scoping, equipment calculations, photos, and required documentation for projectsMonitor drying progress and maintain accurate moisture documentation and equipment trackingEstablish and maintain schedules to ensure services are delivered efficiently and on timeCommunicate professionally with customers regarding scope of work, expectations, timelines, and documentationMaintain accurate job documentation including notes, photos, sketches, moisture logs, and equipment countsIdentify safety hazards, communicate risks, and establish measures to ensure the safety of occupants, technicians, and job sitesPrepare rooms and work areas for mitigation activities including containment setup, staging areas, and equipment placementInventory and load vehicles with equipment, products, and supplies needed for projectsEnsure job sites remain clean, safe, organized, and compliant with OSHA standards and company proceduresSupport quality control efforts and ensure technicians are following proper restoration processes, PPE requirements, and hazardous material handling guidelinesMaintain company vehicles, tools, and restoration equipment to ensure operational readinessAssist with on-the-job training, mentorship, and development of techniciansParticipate in emergency on-call rotations including nights, weekends, and holidays as business demands requireTravel throughout the state with potential overnight stays when needed to support operationsCross-train in related restoration services including contents cleaning, carpet cleaning, and reconstruction supportPerform additional operational duties and emergency response tasks as assignedRequirements & SkillsDirect restoration experience requiredIICRC Certifications preferred including WRT, ASD, and/or AMRTStrong understanding of water mitigation, structural drying, and mold remediation processesLeadership, crew lead, or supervisory experience preferredCommitment to excellent customer service, attention to detail, and technical quality standardsNot afraid to roll up your sleeves and get dirtyStrong work ethic with a positive, team-oriented attitudeExcellent communication, leadership, and customer service skillsAbility to lead by example and support technicians in fast-paced environmentsComfortable working in emergency response situations and changing conditionsAbility to work independently while also leading and supporting a teamEagerness to learn and grow within the Restoration IndustryValid Driver’s License with a clean driving recordAbility to pass a drug test and extensive background screeningAbility to lift and/or move up to 100 poundsComfortable standing, walking, climbing, bending, and working at elevated heights or in confined spaces such as crawlspaces and attics while wearing PPEComfortable working around demolition debris, moisture-damaged materials, and varying environmental conditionsAbility to work overtime, participate in on-call rotations, and travel statewide as neededWhy Join Rainbow Restoration?At Rainbow Restoration, we believe in investing in our employees and creating long-term career opportunities. We foster a supportive, team-oriented culture where hard work, initiative, growth, and leadership are recognized and rewarded.Every day presents a new challenge and an opportunity to help customers recover from unexpected property losses — and our team takes pride in making that happen.Looking for a career working with the best? Join the Rainbow Family!Rainbow Restoration provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Rainbow Restoration complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. Rainbow Restoration expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.