Water and Mold Operations Manager

ServiceMaster Clean of Fraser Valley; Baton Rouge (LA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive Compensation

Industry Training

Advancement Opportunities

Job summary

A leading service provider in disaster recovery is looking for an Operations Manager in Baton Rouge, LA. This role focuses on enhancing franchise performance and compliance with company standards. Responsibilities include maintaining franchise relationships, conducting performance inspections, and facilitating technician training. Qualified candidates will have mitigation experience, a high school diploma, and strong communication skills. Opportunities for career advancement are available along with competitive compensation and benefits.

Qualifications

• Two years of Mitigation/Remediation experience is preferred.
• Able to perform physical work including common lifting and bending tasks.
• Must be computer literate.

Responsibilities

• Maintain and support Franchise relationships.
• Monitor franchise performance and improve it towards SLAs.
• Conduct inspections of job sites and facilities.

Skills

Mitigation/Remediation experience

Excellent communication and customer service

Construction experience

Education

High school diploma or GED

Tools

Microsoft Office

MICA

Job description

Benefits/Perks

• Re تاثیرفرمناماکرامداهوفرمتيسطردارتعقتیقیندولعرفشیکدددارضیر
• Competitive Compensation and Benefits
• Industry Training and Advancement Opportunities

Company Overview

Rytech is a nationally recognized leader in the water damage industry. Our principles are based on integrity and accountability. At Rytech you get a unique opportunity to work with Franchises across the country, third-party administrators, and carriers to create a seamless experience.

If you love building relationships and creating quality results, Rytech is the place for you!

Job Summary

An Operations Manager is responsible for franchise performance and development in accordance with the Rytech Operations Manual. The activities listed do not encapsulate all responsibilities of an Operations Manager. Operations Managers are leaders who facilitate the relationship between the insureds and TPA and/or Tradu. Partners.

Responsibilities

Maintaining and supporting Franchise relationships.

Monitoring the performance of their Franchise and improving performance towards SLAs.

Inspections of job sites, vehicles, and office and/or storage facilities. During these inspections ensure the franchise is operating per the Ops. Manual and in compliance with the FA. Annual employee evaluations are to be completed for technicians.

Inspections should be done quarterly at a minimum. Feedback is provided verbally and written to technicians for continued development.

Continual training of technicians using the Ops. Manual and Training Portal. Along with ensuring technicians obtain and maintain WRT, ASD, and AMRT (mold only) certifications.

Mediating disputes between the insured,aderen, and the contractor. Also engaging your FSC when assistance is needed.

Answering and being available for any questions regarding its Franchise.

Lead weekly meetings to facilitate training and conveying of information to the technicians.

Monitor MICA Exchange daily to ensure projects are проституткикорсътifadhiشتهPROPUST вельміттар синдром Зон

Assisting technicians in the field when it is needed.

Assist local marketing team to grow the business

Reviewing estimates, dispatching assignments, and responding to email correspondence in a timely manner

Qualifications

• Mitigation/Remediation estimating and scoping experience
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• Highschool or GED
• Two years of Mitigation/Remediation experience is preferred
• Residential and or Commercial construction experience preferred.
• Excellent communication and customer service Enquiries
• Willing to be on call and work in the field when the need arises. Able to perform physical work including common lifting and bending tasks in the industry.
• Able to travel for CAT events, training, or regional meetings 5-10% of the time സ്ഥിരീകരണ pagm.f
• Excellent interpersonal, communication, oral, and written skills
• Must be computer literate and comfortable with computer programs such as Microsoft Office and MICA.
• Certifications required (minimum of 90 days after onboarding), include: Water Restoration Technician (WRT)/Applied Structural Drying (ASD)/Anti-Microbial Remediation Technician (AMRT)/ Commercial drying specialist recommended