Watch Officer- Mid Level

BOOST LLC; Quantico (VA); On-site; USD 75,000 - 90,000; Full time

Job summary

BOOST LLC is seeking a Watch Officer- Mid Level in Quantico, VA, onsite. The role requires an active Secret clearance and 7 years of experience in DoD/watch environments, with demonstrated NOC/SOC operations and strong communication skills.

You will monitor MCEN services, track outages, coordinate with multiple teams, prepare reports, and participate in incident bridges. The anticipated salary range is $75,000 to $90,000 annually, with final starting salary based on qualifications and work

Qualifications

• 7 years of experience in NOC/SOC/help desk/DoD watch environments.
• Experience in a NOC, SOC, help desk, command center, or DoD watch environment.
• Strong written and verbal communication skills.

Responsibilities

• Monitor MCEN services and systems for operational status.
• Receive and track network outages, incidents and major events.
• Maintain situational awareness for the operations center/watch floor.
• Coordinate with network ops, cybersecurity, service desk, and stakeholders.
• Escalate significant incidents to technical teams and leadership.
• Track incidents through resolution and document outcomes.
• Prepare shift turnover reports and daily incident summaries.
• Participate in incident bridges during outages.

Skills

Strong communication

NOC/SOC experience

Leadership

Education

High School diploma or equivalent

Security+ Certification

Job description

BOOST LLC is a dynamic management consulting firm that offers an array of government-compliant back-office solutions to support our teaming partners within the GovCon space. We are partnering with our client, StratasCorp Tech, to hire a Watch Officer- Mid Level!

At StratasCorp, their mission strives to put employees first while still being recognized as a leader in the Department of Defense Information Technology sector. They believe in a continuing pursuit of customer satisfaction and operational excellence while exceling in service innovation. They are looking for employees who value corporate culture, leadership, diversity, and commitment to quality, because they are #TeamStratas.

Job Description:

Seeking an experienced Watch Officer- Mid Level located in Quantico, Virginia.

This position is located on-site in Quantico, VA. There are no remote or hybrid opportunities available.

Must hold an active Secret clearance.

Active Secret clearance required.

Responsibilities:

• Monitor the operational status of MCEN services and systems
• Receive and track network outages, incidents and significant events
• Maintain situational awareness for the operations center/watch floor
• Coordinate with network operations, cybersecurity, service desk, field teams and stakeholders
• Escalate significant incidents to the technical teams and leadership
• Track incidents through resolution and ensure proper documentation
• Prepare shift turnover reports, daily operational summaries and incident reports
• Participate in incident bridges or conference calls during major outages
• Monitor trouble tickets

Job Requirements:

• 7 years’ experience working in similar environments
• Experience in a NOC, SOC, help desk, command center, or DoD watch environment
• Strong communication skills, written and verbal

Education and Certification Requirements:

• High School diploma or equivalent
• Security + Certification

The anticipated salary range for this role is $75,000 to $90,000 annually. The anticipated salary range for this position is provided in accordance with applicable pay transparency laws. The final starting salary will be determined based on a variety of job-related factors, including the selected candidate's qualifications, skills, relevant experience, education, certifications, and work location (where applicable), as well as internal equity and market considerations

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